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Old 21.06.2015, 15:08
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Re: Bad expierience on Ricardo [not their fault]

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you over-prescribed the solution to the situation. Had you just said "oh look, sorry, this is how it arrived - what do you propose?" then this would not have happened.
Agreed, it was pointless to mentioned the reputation system at this point of communication. You would probably have a better first reaction from the seller.

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