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Old 12.09.2015, 21:32
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Re: Shoddy Painter - What is my recourse or rights ?

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Hi,

1 year ago the exterior of my house was repainted (24 000 chf), by a reputable Swiss Painter.
Now 1 year later the paint is pealing from the shutters and blinds.

The painter says its because the wood is old. A 2nd opinion from another painter says that he clearly used the wrong product.
I have contacted an "expertise" but he wants to charge me 1700chf to come have a look - adding insult to injury.

Surely work should last more than 1 year.

What other recourse do I have? Is there a code of conduct ? a legal body who protects the consumer?

Thanks in advance
If the expertise shows that the painter used the wrong paint he has to pay the caused damage and the 1700.- on top of it. Maybe it's worth it.
If I were you, I'd ring up the painter and tell him that I will initiate an official expertise with the SMGV (Schweizerische Maler- und Gipserunternehmer-Verband) and then see how he reacts.
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