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Old 27.10.2016, 22:43
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Re: Visana - Any good/bad experiences?

So we were going to change from viva care to visana, and save about chf 95/month. But then 2 things happened - this thread, and a bad experience with customer service at visana. Actually, a lost reimbursement and going round and round because my German is not good enough and not enough people in Winterthur/zurich speak English. When we lived in Bern, there were more English speakers in customer service.

Anyway, I contacted SWICA, got English speaking and chf 120 month less than VivaCare, and a bit less than Visana.

So thanks!
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