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Old 23.05.2017, 10:16
Urs Max Urs Max is offline
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Re: Moving and cleaning rip off?

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I'm almost sure he's wrong. The type of contract that you legally have here is an "Auftrag", which by law can be cancelled by either party at any time for any reason - Art 404 OR.
Typically a cleaning contract will include a handover guarantee. An Auftrag per se includes no guarantee on success so it's probably a mixed order, partially a Werkauftrag, meaning 377 and following also apply (partially).

A Werkauftrag can also be cancelled but the subscriber owes (part of) the foregone profit, in this case probably only partially due to the early cancellation. I guess this may be further reduced depending on the problems that occurred during the move.
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