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Old 16.07.2017, 07:33
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Re: Refund on customs duty if returning item from abroad?

I had the same situation recently. Firstly the charge will be broken into two sections: 1. Administration and 2. the actual duty itself. The charges you cannot get refunded and if you want to get the duties refunded there is a CHF30 admin charge, so if the duties are there or thereabout, it may not be worth it. (Wasn't for me, anyway) You may have more luck with companies that do all this as part of the price, but I had to pay DHL for these services, so I was out of luck.
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