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Old 09.02.2018, 11:46
Gramatyka356 Gramatyka356 is offline
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Re: iHerb shipping and import taxes

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So I ordered for the first time a few weeks ago and kept my order under 62 francs, so I think it came to 59 with delivery. A few days later in the post I got a customs bill for around 30 francs if I recall correctly. I paid it as we were going on holiday but e mailed dhl a couple of times asking why and heard nothing back.
I also ordered close to 60 chf and no hassle. I remember that adding a priority shipment option at the basked turned on the duty calculation as it detected correctly free amount so I reverted back to standard free shipment. No customs bill ;-)
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