Thread: Salt Fiber Box
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Old 26.06.2018, 13:11
danielfmo danielfmo is offline
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Re: Salt Fiber Box

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Salt hosted a forum and stopped it not so long ago (it was full of complaints of unhappy customers), try their Facebook page "Salt Mobile".
Their Facebook page is far from useful...
They're able to advice on what to do if you want more information regarding bills or contracts, but as soon as you mention a technical problem they ask you for your Customer number and then some photos of the equipment and then:
"Your request has been internally escalated. You will have news very quickly."

And then they forget about you...

All this lack of transparency from Salt and the fact that all their support staff only stall you with nonsense reasons and false promises is really annoying and frustrating!
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