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| The invoice states calls whilst abroad, so you were indeed on the French network and as such these calls (whether made or received) are not included in your plan, hence the charges.
The French operator has not provided Salt with the exact number you dialled or your phone has dialled a premium rate service.
I would email Salt and ask for an explanation of exactly what the calls are. They must reply to your written request.
Did you make or receive any calls at those times (regardless of the number cited on the invoice)? | |
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i have inclued in my plan free calls to Europe and in Europe to other numbers, if you see in the bill others calls are made in france and the cost its 0 . just this ones are charged i mean high charged!
i cant remember if i received any calls at this time was in december but for sure i didnt call +33 333000 for 6 times... i would remember for sure
Salt said by phone they dont know this number but was charged from france to them so they need to charge to me......