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Old 15.04.2019, 10:23
Blueangel Blueangel is offline
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Re: buying monthly tram pass, zurich

There are videos on how to use both types of machine, on youtube in English. You can also buy the tickets online and have them loaded onto your Swiss Pass.

But this is a feature I didn't know about...

Quote:
Telecontrolled ticket machine

Customers can receive support by phone when purchasing a ticket at any ZVV machine. A member of the support staff telecontrols the machine directly from the customer centre and guides you through the ticket purchase.

Have you ever stood in front of a ticket machine and not found the right ticket? Next time, just call the free service line indicated on the ticket machine and have our customer service assist you. A member of our support staff takes over the telecontrol of the machine and guides you through the ticket purchase. The desired ticket is issued directly on site. The customer can pay for the ticket directly at the machine with cash or by using the usual credit or debit cards.
https://www.zvv.ch/zvv/en/service/tr...r-automat.html
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