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Old 24.05.2019, 01:57
Snoopy Snoopy is offline
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Re: Rip-off by a house cleaning company

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You probably signed a contract which states that the quote is just an estimate and that all extra hours will be billed. A lot of company's use this and quote low numbers to lure you in.

Unless you can proof that the quote was fixed so you can easily fight a betreibung you are now in a shitty situation, especially since you agreed on a higher price without putting a limit on this.
Sorry, but that is bs.... you can't give a quote and then charge someone double. It doesn't work like that, otherwise quotes would be worthless. The accepted overrun for a quote is 10%.

But read the OP's post. They have left Switzerland already. Where would a betreibung be sent to anyway? The OP is doing the honest thing and doesn't want to be screwed. By paying the quote plus 10% he is doing the right thing. Anything more than that is playing in to the hands of these crooks and letting them get away with it.

And anyway, even if they were still here and got a betreibung I wouldn't pay. If they rejected it the onus would be on the cleaning company to take it further. First it would have to go to a mediator and I would be willing to bet that the cleaning company would take the 10% rather than have to pay legal costs to take it to court.
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