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Old 25.07.2019, 19:31
Nonalnm Nonalnm is offline
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Join Date: Jan 2018
Location: Zurich
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What was the reason for the return? Usually sales items tend to be much harder to return.
The size was too small, even though I had tried the same one in a physical store.

Sales or not sales, any product purchased online should be refundable, it is mandatory in the EU as well as CH.

Maxmara answered to my numerous emails during four months that there were trying to localise the item in their storage (presumably they never received it back) very politely, but always same useless answer.

I am very disappointed. I loved that brand.

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And when did you return it? Often it is a time frame of 2 weeks to get a refund.
I returned it ok time, that was not the reason, otherwise they could have very easily closed the case.

Last edited by 3Wishes; 25.07.2019 at 23:15. Reason: merging consecutive replies
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