Thread: Salt Fiber Box
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Old 05.09.2019, 10:20
shortyhouse shortyhouse is offline
Join Date: Sep 2019
Location: Geneva
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Re: Salt Fiber Box

Hi everyone,

Just wanted to know if anyone had a such terrible experience with Salt.

I received my Salt Fiber account activation email last Tuesday morning and until now (more than 48h later), it still doesn't work. The Fiber LED has never turned on. We did all the tests, reset router, disconnect/reconnect cables, changed fiber cable and nothing.
When I call them and constantly tell me to wait... it takes time. They have an awful customer service without precise answers and cannot tell me what can be wrong.
With 10+ years of experience with fiber in different countries, this is by far the worst one I ever had. For now, I can't really recommend Salt to any of my worst enemies...
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