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Old 19.09.2019, 17:11
Posts: n/a
Re: Publibike delayed but satisfactory resolution.

Credit where credit is due, albeit several weeks after I emailed them, they got back to me apologizing for the delay, saying this situation should not have happened and crediting the bike use I incurred when I was paying the top rate. I'm satisfied with that.

Re comments on the app, I rarely use it, I have my swisspass registered to unlock the bikes and find that very reliable after some initial problems. Excepting the above mentioned issue the only time I got hit with unexpected charges was when I parked a bike and forgot about it for a day, 20 chuffs stupidity tax.
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