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Old 18.12.2019, 16:59
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kri kri is offline
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Re: Swiss Post - Damaged Parcel

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Oh it did arrive. I can still smell it just outside my door after several weeks. Agreed that it's the seller's problem, but then what can he do? He already received payment, and he can also check in Post tracking about the damaged shipment that Post is now saying that is missing somewhere in Mägenwil Warehouse.

Nah. Somebody from Post just wanted to smell gorgeous for their Christmas party. And who wouldn't, it was an Acqua di Parma.
This is the seller's issue, not your. He needs to either get you the products he sold you or refund your moneym then he needs to take it up with the Post and sort out with the post as he has a contract with them about delivering your package - you don't.
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