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Old 12.01.2020, 10:02
meloncollie meloncollie is offline
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Re: Focused Degree For Customer Service?


If I were you I’d put your full effort into learning the language and trying to acquire some additional skills.
This is excellent advice.

Customer service means that you have to meet the customer's needs - the most fundamental of which is speaking the customers' language(s).

Many customer facing positions will likely require not only the local language but also at least another national language. English skills are a dime a dozen here, not a significant advantage unless combined with another hard-to-find skill. In this multi-lingual country the customer service rep who speaks English - your competition- will likely speak three (or more) languages.

To be honest - it's largely highly skilled degreed employees or those in executive positions who can get away with English only. An example: At OH's international company where English is the official language the IT folks might only speak English - but the office assistants must be tri-lingual at a minimum because they have to cover for their tech bosses' lack of language skills.

An international move means that couples have to be realistic. Will the family be able to get by with only your husband's income?

Think of the long term - you would be far better off taking intensive German classes when you arrive. Plan for at least a year, likely 2+, to get up to speed. Dive into local culture, get involved in your community, whenever you are not in the classroom. Then once you have reached work-level functionality, look at what skills you need to acquire to set you on your way to a fulfilling work life.

There are jobs where you could get away without (much) local language - childcare, household help, etc. These are in high demand. Many people without language or professional skills do these when they first arrive (pay isn't bad, ca 20-35 per hour, depending on your skills) simply to bring in needed income. If you worked as self-employed you might be able to keep a schedule similar to what you had at home. A downside, however, is that you would likely be hired by an English-only family, and as these jobs are solitary you would not get the exposure to German that you need to help you learn. You could find yourself stuck.

With eyes on the long term - take a year or more off and put your energy into bettering your language skills.

Wishing you all the best.

ETA: You have one huge language learning advantage - a partner who is a native speaker. If you haven't done so already, ask your husband to speak to you only in German. It can be frustrating at first, but this is one of the fastest ways to develop proficiency.

Last edited by meloncollie; 12.01.2020 at 11:08.
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