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Old 17.01.2020, 21:08
Regina Regina is offline
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Location: Bern
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Re: The real estate lied to us telling us we could have pets.

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Is there anyone else in the building who has a dog or cat? Are the units owned by the same person?
Yes, there are neighbors who have cats and it is also very evident (since they have stairs from the garden to their balcony for the cat). I have not seen dogs in my building.

It seems to me that all the apartments are of the real estate or of the same construction company. We have never talked to a "landlord" nor have we seen the name of the supposed landlord in the contract. We pay the rent to the real estate. They also take care of the cleaning and organization of the building.

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However, you asked, and you have a written answer. To go back on one's word seems wrong to me.

You could get the dog, and let them try and evict you. Then you have to be prepared to move. If you intend to leave the dog alone all day, this could be another problem for you.
My husband works from home, I work 4 to 6 hours a day, with pause and it's 5 minute walk from my house.

Moving would not be a problem, since we took this house because of the urgency of needing a place to live quickly and it does not meet our needs 100%, but when we moved to Switzerland it was what we could find. What I mean is that we plan to move since we came to live in this apartment, but we didn't expect it to have to be so soon. First we need to recover a little of the money that the moving cost us.

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First, did the agent specifically say that a small cat or dog was allowed, or just a small animal.

If "small animal", then I'm sorry. You're a victim of misunderstanding.
Hello, this is the exact answer that he gave me:

"Regarding pets, a cat is allowed, but should not leave home.
A dog would depend on the breed, and the dog shouldn't spend many hours alone in the house."

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Otherwise, the agent persuaded you to sign a contract by lying (or he thought he was telling the truth but was wrong). In this case, there is certainly (in any sane legal system) some kind of redress. The conditions of tenancy will not change, but the agent might receive some kind of punishment. Verbal and email contracts are binding. The agent is guilty of breach of contract.
I think he lied to convince us and maybe he spoke without first consulting the supposedly existing landlord...


Thank you very much everyone for your answers. Probably the addition of a dog to our family has to wait approximately 1 year ... We want to do things well and without risks.

Anyway, I will try to write a formal letter and send it to the real estate to see if I can get a positive response... If there is a landlord, I would like to speak directly with him/her.

P.s. Another thing that I almost forgot to mention. A friend of ours is looking for an apartment, and he found one right in the building next door (the apartment is from the same real estate and has the same norm sheet at the entrance, also shares garden with my building) and guess what ... When he asked if they could have dogs and pets , they said yes too.
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