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Old 17.03.2020, 14:20
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Re: EF Community Corona Helpline

"Here the official answer from Coop:

Dear lost_inbroad
Thank you for the message we received on March 17th, 2020 and for giving us the opportunity to comment.

Thanks for the suggestion. This is currently not planned, also in the sense of treating our customers equally. The most important thing is that everyone implements the recommendations of the BAG.

We have already implemented numerous measures in our stores:
We have informed and instructed our employees about consistent compliance with the basic hygiene measures.
In addition, all of our employees in the sales outlets have access to disinfectants. We have set up hand disinfectants for our customers in all stores.


We have stepped up daily cleaning, which also includes self-checkout counters, cash register terminals and shopping trolleys.


We have put up posters at our cash registers that indicate social distancing and the possibility of card payment. In addition, eye-catching distance lines are placed on the floor in front of the cash registers. We also inform our customers about in-store radio regarding social distancing in the point of sale. Protective screens are currently not planned.


We continuously check which other measures are reasonable and feasible.

Do you have any questions or need more information? You can reach us online at www.coop.ch/kontakt or by phone on 0848 888 444 (CHF 0.08 / min.) From Monday to Saturday from 8 a.m. to 8 p.m.
Best regards

Customer service Coop
Mina Belaziz
Reply With Quote"





it's good they came back with a quick answer - didn't really refer to the elderly opening hours aside from "treating our customers equally"...lol how very swiss and neutral... but i guess it's good they are implementing somewhat the hygiene measures.
another thing we noticed here in SG since the virus is that our malls and shops have reduced opening hours (only 1-2 hrs less) this was to reduce staff exposure and also there has been a reduction in tourism. wonder if this will happen during this month lockdown in CH?
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