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Old 26.04.2020, 19:19
doropfiz doropfiz is offline
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Re: Cannot de-register / obtain annonce de départ

Where you live now, do you have any form of registration of residence? If there's a formal procedure, then send a copy of that certificate to the Assura.

If, in your new country, there is no such procedure, perhaps you could draw up an affidavit, where you are now, attaching some local documentation (permit there, rental contract, perhaps employment contract... of course blacked out, in part, to protecting your privacy), and have this affidavit certified at the police or a notary, declaring that as of DATE you now live at x address in y country.

Then send that to Assura, with a letter along the lines of what Edwin said, showing proof that you have terminated all other contracts in Switzerland, and a screenshot and link to the Swiss website saying the offices are still closed.
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