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Old 25.05.2020, 19:34
aixsyd aixsyd is offline
Join Date: Jan 2017
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Re: Online shop wont return e-mails, or issue a refund for an item they no longer sel

If you want to use the rule than the burden of proof that you gave them the 14 days is on you. If you use E-mail and they acknowledge such it is all fine, with a registered letter it does not matter what they acknowledge since you have proof.

Not according to the terms you agreed to.
I get it. 14 days after the original due date. If the due date was 15 days from payment received, it would have been May 13th. 14 days from then, which is the 27th. If I mail it out tomorrow, how much time should I be giving them? 10 days from tomorrow would be the 6th of June, which would have been 21 days overdue.
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