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Old 16.10.2020, 17:49
Urs Max Urs Max is offline
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Re: Salt - a carton box for 25 francs

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I point out that nowhere in the contract does it say that I needed to keep and return the carton box. He doesn't care. I insist and he directs me to salt's customer service number, which I call in his presence and after 30 minutes waiting for someone, finally one of the agents answers. He also ignores me, but again I insist that he needed to check the contract that I signed.
Their "Home pricing brochure" spells it out, at least the current version does.

It looks like you were missing the packaging, one cable, and the RJ11 adaptor. Which makes the charges far less nonsensical than you present them.

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