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Old 20.10.2020, 17:41
Urs Max Urs Max is offline
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Re: Salt - a carton box for 25 francs

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Why the f*** should I care about what their website says? do you understand the notion of a contract signed between two parties?
Your contract rules that other documents form an integral part of it. Including said brochure, their general T&C and their product-specific T&C.

This is what you signed.

Whether you care doesn't matter, the other party will hold you accountable anyway. As you just learned. Your new provider will do likewise, as will others - looking forward to your next complaint on the same issue.
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