View Single Post
  #13  
Old 26.10.2020, 23:40
Jim2007's Avatar
Jim2007 Jim2007 is online now
Forum Legend
 
Join Date: Jun 2006
Location: Kt. Bern
Posts: 4,440
Groaned at 207 Times in 164 Posts
Thanked 7,217 Times in 3,220 Posts
Jim2007 has a reputation beyond reputeJim2007 has a reputation beyond reputeJim2007 has a reputation beyond reputeJim2007 has a reputation beyond reputeJim2007 has a reputation beyond reputeJim2007 has a reputation beyond repute
Re: Galaxus next day delivery

Quote:
View Post
At business school you learn that to screw up happens, it is how you respond that matters..
They also teach you to put a price on customer service and not let it cut into the profit margins.

There is little loyalty from online customers - they’ll go with the cheapest price, the fastest delivery etc... repeat buying does not count for much...
Reply With Quote
The following 2 users would like to thank Jim2007 for this useful post: