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Old 27.10.2020, 07:42
k_and_e k_and_e is offline
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Re: Galaxus next day delivery

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I'm not sure why you're ranting about Galaxus?

They sent you a monitor with next day delivery, but The Post lost it - so by all means complain about The Post, but it's not like Galaxus chose some dodgy delivery company they should take responsibility for.

Then they don't have a replacement in stock, which is hardly unusual when everyone is fitting out their home office, and in the end you'll get a full refund.

Maybe the offer to send one "asap" is a bit tone-deaf given you ordered originally on next day, but they're not mind-readers and basically offered the best thing available to them.
Because the OP had a contract with Galaxus. Not with The Post.
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