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Old 27.10.2020, 08:28
k_and_e k_and_e is offline
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Re: Galaxus next day delivery

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True but they did everything reasonable to resolve the problem.

Other companies have been known to tell the customer to deal with the delivery company themselves, and to claim the money back from the delivery company, offering no help at all.
If waiting one month for the item to be delivered is everything reasonable, then yes, but I might have different standards than you
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