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| It should be made clear at the start of the course that it will be taught in dialect and not in Swiss German.
I once attended a conference in Zurich with participants from Geneva. The conference was supposed to be only in High German to help the French speakers understand. However participants kept switching to dialect with the result that those from Geneva went home early. | |
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I don't really agree with the first statement - in Switzerland it's reasonable to assume the default is dialect.
But if the course / whatever is stated to be in Standard German, then they should stick to that agreement otherwise it's a clear breach of contract as well as being bad customer service.