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Old 12.11.2020, 12:44
marioch marioch is offline
Join Date: Nov 2020
Location: Neuchatel
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Re: Sunrise Mobile internet unlimited cancellation

FYI, I had a somewhat similar situation with Salt a year ago. They made a special time limited offer that I registered to take. I don't know why but as a precaution I decided to take a screen shot of the offer and my registration.
When I hit the enter key to process there was a hang up in registration and it seemed like it did not go through. I called customer service and they said the offer was no longer available and I would need to pay a higher rate.
Lucky for me I could send them the screen shot images and I was able to get the preferred rate in the end.
I all seemed a little deceptive so the lesson learned is to always take a screen shot of special offers when I process them online because there is no paperwork.
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