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Old 01.12.2020, 12:31
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Re: Paying VAT on imported bicycle - how does it work?

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Additional fees if the seller does not include the proper documents on the shipping box, and customs office have to additional work, another 20-30 CHF.
Once again, it is not the customs office which does the work. It is the shipping company. Accordingly prices vary by shipping company.
Here FAQ from the Swiss Post which will handle the import process if the consignment is shipped with Royal Mail:

https://www.post.ch/en/business-solu...ustoms-and-vat

For DHL see here:
https://www.dhl.ch/exp-en/express/cu...customers.html

For FedEx see here:
https://www.fedex.com/en-ch/billing/duty-tax.html

etc. etc.

A ball park figure for customs processing charged by the shipping company is CHF 20 plus 3% of the goods value.
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