View Single Post
Old 16.01.2021, 17:26
Serena Serena is offline
Newbie 1st class
Join Date: Nov 2019
Location: Vaud
Posts: 24
Groaned at 1 Time in 1 Post
Thanked 31 Times in 14 Posts
Serena has earned some respectSerena has earned some respect
Re: Swiss Post just tried to charge me 25 CHF in customs for something worth 60CHF

View Post
I sent a package to Vail, Colorado. It turns out there are places where US mail doesn’t deliver. I had paid the expensive postage but the packet was returned. Who is responsible for the non-delivery and possible refund?
If you sent your package with Swiss Post then you made a contract with them. You paid them for a service which you didn't receive. So the refund should come from the Swiss Post. They can follow this up with USPS and find out what happened.
Reply With Quote