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Old 06.04.2021, 23:34
AndersonMD AndersonMD is offline
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Re: Dealing with pet insurance

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Did they tell you why they didn't covered surgery?
How high is your deductible?
The deductible is 300chf. They did not say why they didn't cover it. My guess is clerical error on their part. The surgery happened at the same time as her being speyed. The spey isn't covered but the additional cost of the tumour removal should have been. I think they just had staff that didn't know what they were doing. Which is something the admitted in an email later that year when they started training new staff.
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