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Old 06.04.2021, 23:49
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Re: is it normal regie asks me to buy a new activated carbon filter

personally, I would take out the one from the house, pop it in a bag, head down to FUST and say 'one of these please'.



They certainly should be able to order it in for you if they don't have it in stock...



Alternatively, take a picture of your item/rangehood and send it online to the customer service team of the supplier (ours is pretty much all electrolux and they certainly have problem solved for us easily).
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