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Old 08.04.2021, 17:22
Urs Max Urs Max is offline
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Re: Moving Company VAT DE > CH

Rubbish.
Perhaps ask them to provide clear procedural steps (checklist style) for you to reclaim, and what forms and other data they supply to enable that. If they really believed that claim they'd use it as a USP, and have forms and checklists ready to mail immediately in order for you to feel obligated to further use their service.

Importing your household goods (provided you've owned them for a sufficient time) will be free WRT Swiss taxes and customs if declared properly. The German VAT on their services can't be claimed back because the services are considered consumed by you at the provider's location. Think of tourism as an analogy, it's the same principle.
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