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Old 22.05.2021, 07:06
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NickGB NickGB is offline
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Re: Zbinden BMW Hagendorf - Poor Service

What a crappy situation! (especially for something so seemingly insignificant)


Here are some thoughts:


- In effect, could the part be considered defective, thus triggering a warranty claim, resolvable at any BMW garage? (I know it's a bit of a stretch)
- I know the guys in Zug well, as I've bought a few cars from them and I have found all the departments there excellent. Could they not help you get in contact with BMW Switzerland? I know you didn't buy the car there, but I can only imagine that they would want to be helpful to a prospective new client
- I really wouldn't delay contacting BMW Switzerland. You only need the dealership to sort the problem and then you can move all the other requirements to Binelli moving forwards


Good luck
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