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Old 01.06.2021, 17:08
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Re: Zbinden BMW Hagendorf - Poor Service

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Just to square the circle. I contacted BMW Switzerland last week and they conducted a thorough investigation including speaking with Zbinden. They concluded that Zbinden should replace the grill at their expense, and that this could also be done at my local dealership (Binelli in Zug).

So a plus point to BMW CH for coming to the rescue, but my opinion of Zbinden remains unchanged.
It was a strange story since the beginning. The manager that denied responsibility was going to be caught anyway, so why lie in first place? People are strange.
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