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Old 22.07.2021, 17:46
LtSoftDrink LtSoftDrink is offline
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Re: RAV acting strangely, legal resources?

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RAV is a process to assist unemployed people into work. its a formal, government backed process. When you are designing processes that will be used in public or business situations like this, you cannot have steps like "try and ask one of your friends" because if your person doesn't have any friends or family that can help and so RAV wont pay him, he will likely fall into serious financial trouble and possibly worse. If someone is unable to speak the language but cannot find a replacement then the government (or the public funding body) should provide a translator, as happens in other countries such as the UK.

Taking the approach of "well you should learn french or you cant have any money" is an absurd statement. If they can't speak french when they arrive at hospital accident and emergency would you similarly leave them to fend for themselves ?

RAV is a government service. its not a "only if you speak nicely" service. it has a duty to provide citizens who have paid into the scheme with their unemployment compensation while they look for work.
If youíre a Swiss citizen, itís quite likely you can communicate in one of the official languages. If youíre an ‹ber-Expat (Swiss citizen, grew up where ever, hasnít got a clue, blame the parents etc.) wave your passport and hope for the best.
If youíre an out of work legal resident (i.e. not a CH-citizen) w/o basic regional language comprehension, why should RAV or any other useless authority make life easier for you? AFAIK all employees pay the same ALV percentage, irrespective of nationality and language skills.
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