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Old 22.07.2021, 18:02
keyboardandmouse keyboardandmouse is offline
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Re: RAV acting strangely, legal resources?

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If youíre a Swiss citizen, itís quite likely you can communicate in one of the official languages. If youíre an ‹ber-Expat (Swiss citizen, grew up where ever, hasnít got a clue, blame the parents etc.) wave your passport and hope for the best.
If youíre an out of work legal resident (i.e. not a CH-citizen) w/o basic regional language comprehension, why should RAV or any other useless authority make life easier for you? AFAIK all employees pay the same ALV percentage, irrespective of nationality and language skills.
Because if the RAV will not pay, then the individual will have no income. The point is being missed. There was a council, back in the UK, a few years ago that required people who wanted some kind of housing benefit to register on a site to be put in the queue for it. The point they managed spectacularly to miss was that a whole load of people who needed to get a house or accommodation desperately, didn't have internet access they were often homeless people. So by assuming "well for gods sake, its the 21st century they can ask a friend to borrow their computer for a bit" they put some very poor people into an even more desperate hardship, instead of catering for everyone.

If the RAV requires - legally - that you speak French or German to communicate with them otherwise they will not pay you then unless learning a local language also becomes a legal requirement (which it nearly is, with the new rules from a few years ago) and people must act accordingly.

Its not about laziness, or what you think people deserve or should have learned here. its a legal framework that sets out your compensation according to a set of rules.

And from a societal perspective, if you are talking to someone who may be in desperate need of their compensation in french so they can feed their children and they don't understand so you simply refuse to pay them until they have learned the language, no matter how "correct" this is considered in Switzerland, its a sign of selfishness in society that is sad. I will happily know my taxes are helping people who cannot help themselves, be it through translation or other services.
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