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Old 23.06.2022, 11:38
Australianguy Australianguy is offline
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Re: Sunrise - a big scam company

I had the same experience with them, when my contract came to an end they offered me a better deal over the phone. I accepted, and when first bill came it was not discounted. I called them and explained to them what happened, told them the date and approximate time of call. About 2 days later I received a phone call they had listened to the recording and credited me the discounted price and fixed the bills.

Simply call them and ask them to listen to the recording, of course you cant cancel as you agreed to a 24 month contract, but they will discount and credit your account accordingly. People do make mistakes, it is not always a scam...
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