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Old 20.10.2009, 11:49
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Re: Previous tennant info for phoneline

do you know the previous names of the tenants? Contact the owner/rental agency and ask for any previous number that they had in your apartment - this will allow Swisscom to activate the line.

The issue is that your phone line is probably fine but Swisscom don't have a unique identifier for your connection. Someone needs to find this.

Exhaust the information search first and then look to spend a few hundred on an electrician in the last case.

You could also go back to Bluewin/Swisscom for help and state that you might take digital cable TV as you're having problems to find out this information.
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