View Single Post
  #12  
Old 27.08.2006, 19:20
mark's Avatar
mark mark is offline
The Architect
 
Join Date: May 2005
Location: Zollikon, Switzerland
Posts: 2,995
Groaned at 3 Times in 3 Posts
Thanked 418 Times in 115 Posts
mark has a reputation beyond reputemark has a reputation beyond reputemark has a reputation beyond reputemark has a reputation beyond reputemark has a reputation beyond reputemark has a reputation beyond repute
Re: Electric Company Complaints

Perhaps now is the time to take out a subscription to k-tipp if you haven't already. They may be very interested in your story and how it turns out - but they'll only help subscribers (it costs almost nothing!)

With regards to your question as to who is the governing body, why not ask the company what their dispute resolution process is, and who the governing body is. Most developed countries have independant bodies who are charged with resolving disputes in certain industries. Usually this process is advertised to consumers as part of the normal communications from whatever company is involved. For example a bank should have a brochure somewhere that explains what happens if you have a disagreement with the bank, and how it will be handled. Whether this is also common place in Switzerland I don't know - but it wouldn't harm to ask! Simply enquiring about the dispute resolution process may spur some further action.
Reply With Quote