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Old 21.09.2020, 07:36
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Which business approach in Switzerland or anywhere when negotiating?

Say you are doing a project for a client. It is divided into 3 parts.
Your offer-

1st part- 100,000 rappen
2nd Part- 100,000 rappen
3rd part- 50,000 rappen

Client agreement for first 2 parts. You finish the first two parts and get paid. Both sides happy and fully satisfied. Client says that they will give 3rd part a miss as it seems too expensive for the required work.

Now, which approach would you take-

a) I understand, have a nice day.
b) For the work the price is justified. Have a nice day.
c) Lower your price.

I will definitely not take option "c" but I am conflicted between option a) and b) hence this thread. Interested in your input
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Old 21.09.2020, 07:45
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Re: Which business approach in Switzerland or anywhere when negotiating?

After reading my post, I decided to go with option a)
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Old 21.09.2020, 09:40
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Re: Which business approach in Switzerland or anywhere when negotiating?

Option A or B in normal times
Option C today

Iíd keep all customer projects going even if I had to lower prices temporarily as I believe, with a recession, and the way 2020 in panning out, that itís going to get worse before it gets better. Itís genuinely possible that your customer could be in difficulty due todayís situation.
Can you afford to lose this client?
The customer could be providing work in the future.
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Old 21.09.2020, 10:35
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Re: Which business approach in Switzerland or anywhere when negotiating?

In Switzerland? Obviously you should have doubled the price. You're charging half the first 2 parts so it must obviously be of inferior quality!
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Old 21.09.2020, 10:50
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Re: Which business approach in Switzerland or anywhere when negotiating?

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In Switzerland? Obviously you should have doubled the price. You're charging half the first 2 parts so it must obviously be of inferior quality!

I was selling bagged goat faeces. For the 3rd part I had to feed them imported grass rather than Swiss mountain grass hence the lower price
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Old 21.09.2020, 10:56
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Re: Which business approach in Switzerland or anywhere when negotiating?

Quote:
Option A or B in normal times
Option C today

Iíd keep all customer projects going even if I had to lower prices temporarily as I believe, with a recession, and the way 2020 in panning out, that itís going to get worse before it gets better. Itís genuinely possible that your customer could be in difficulty due todayís situation.
Can you afford to lose this client?
The customer could be providing work in the future.

Sky, very interesting POV. Something to keep in mind for other clients. In this particular case it does not apply though. Can't say more for obvious reasons.
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