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Old 15.04.2011, 10:49
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First Bad Selling Experience on EF

Well I have always said I have never had a problem with selling items, shipping them before receiving payment. Everyone has always paid...until now.

It would give me the greatest pleasure to post this person's username and humilitate them, if this is permitted.

The buyer picked the items up and they wanted a few more things also for sale and didn't have enough cash. They already had trouble meeting me, changed the date and time and I ended up waiting for them on a Saturday night.

The items I am selling were on behalf of a client who came here for medical treatment. I equipped a house for them and had to clear it out. The items were purchased by my client, so the proceeds from the sales were to be returned to them.

The buyer promised to transfer the balance of the money but this was never done. I have the name of the buyer and phone details. I probably could find the address if I wanted to. I should add this is a new member who never made one post before contacting me. She has since made a few posts, always replying to items for free. That figures.

I have covered the costs so my clients didn't lose out but I am really angry. I trusted this person and have been let down.
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Old 15.04.2011, 10:53
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Re: First Bad Selling Experience on EF

I'm sorry to hear that

I think you should be allowed to name and shame if you have tried all means to contact them and give them yet another chance to be honest and decent. It's not fair on other EF'ers who may get caught out by the same person.

It's allowed to question people's prices when they sell something or link to cheaper items on other sites so I don't see why this would be any different.

So far I have been lucky with items I have sold and hope it continues that way.

I hope you get your money back Mrs D.
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Old 15.04.2011, 10:59
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Re: First Bad Selling Experience on EF

Name and shame!
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Old 15.04.2011, 11:02
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Re: First Bad Selling Experience on EF

I think you would have the legal right to file a poursuite against them, assuming you have proof. Even the "threat" of a poursuite may get the required action, as this doesn't look good, especially if a foreigner with permit to apply/renew.
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Old 15.04.2011, 11:07
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Re: First Bad Selling Experience on EF

Hey Mrs D, what a pain. From what I understood from your post Mrs D, is that the buyers were supposed to transfer you money but never did?

Have you tried calling them? Maybe they entered wrong bank details, never went through and assumed it did etc etc? It happens. If they've avoided your calls, then I would definitely encourage the name and shame
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Old 15.04.2011, 11:08
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Re: First Bad Selling Experience on EF

It will only help to encourage people to act honestly if they know that the policy is to name and shame.

So go ahead and hopefully it will help anyone else dealing with this person to avoid the same problems.
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Old 15.04.2011, 11:10
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Re: First Bad Selling Experience on EF

Mrs D, you don't mention whether you have tried to contact them in regard to the outstanding amount(s). Maybe you need to hound them a bit - they could have just forgotten or screwed up your bank details.

Hope it all works out for you.

Last edited by Sandgrounder; 15.04.2011 at 11:12. Reason: Ach - Summerrain types faster than me... :-)
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Old 15.04.2011, 11:10
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Re: First Bad Selling Experience on EF

That Flipping grates on me. Not paying for items. I mean really! I hope you manage to get back the owed chf's

Last edited by kevlegs; 15.04.2011 at 14:45.
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Old 15.04.2011, 11:10
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Re: First Bad Selling Experience on EF

Name and Shame!

This is a community and we don't want other people to be victims as well, don't we?

Because of this community, I am nicer and more relax to sell things and to be more flexible about it. But when some people comes and abuse it, it create a much worse impact, it means people lose their trust into this community when so many good people are in there!

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Old 15.04.2011, 11:16
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Re: First Bad Selling Experience on EF

I don't think there should be any legal ramifications about naming this person, as you would only be reporting actual true events that have (have not) occurred.

Maybe contact them first just to see if there has been a problem or misunderstanding, and give them the opportunity to rectify the situation, but if there is no satisfactory outcome within a realistic time period, then name and shame, as a warning to others who may be similarly approached, by this person.

That is always the danger when people hide behind silly names and pictures anonymously .... d'oh) - we don't really know with whom we are dealing.
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Old 15.04.2011, 11:17
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Re: First Bad Selling Experience on EF

We've been lucky so far, these situations often seem to resolve themselves without the need for 'naming and shaming'... bit of anonymous pressure is often enough. Here's hoping, eh?

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I think you would have the legal right to file a poursuite against them, assuming you have proof. Even the "threat" of a poursuite may get the required action, as this doesn't look good, especially if a foreigner with permit to apply/renew.
Yep - if you have a name/address for the person, this is the way I would go. Threaten to file a 'Betreibung' and if that doesn't elicit some response, go ahead and file one. I'd certainly pay more attention to that than I would to being named in some thread on the internet. (Then again, I'd have paid you in the first place.)
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Old 15.04.2011, 11:19
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Re: First Bad Selling Experience on EF

Name and shame 'the maggot'!!!

How much money are we talking about?
I have to say though that this should serve as a lesson for any would be sellers, in any transaction, the seller must and should receive money before letting go of the goods! ALWAYS!
I also think that you have made a bad judgement on this given that it was a new member who failed to communicate with you before the transaction took place (well only half of it...)

Hope you resolve this.
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Old 15.04.2011, 11:31
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Re: First Bad Selling Experience on EF

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I don't think there should be any legal ramifications about naming this person, as you would only be reporting actual true events that have (have not) occurred.
I wouldn't actually worry about that as you're not actually giving out their name but their user name.

Which would be more useful to forum users than their real name, anyway.
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Old 15.04.2011, 15:35
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Re: First Bad Selling Experience on EF

In case it was not clear in my first post, the buyer paid for most of the goods. They brought a large note which was not very clever. I mean, if the goods (two bed sofas) total 100 chf, why bring 200 chf and expect me to have change? I didn't. Then they decided they wanted two items, almost brand new contour pillows, new price for each pillow is 30 chd, I said thay could have both for 20 chf. Fine. So they collected all the small notes they had between them which was still not enough even to cover the initial purchase. When they added the pillows, there was even more of a shortfall. It was Saturday night, it was late, and they seemed like honest people who would follow through with the payment.

The "story" I have been told is that the money was to be transferred by someone else, a person I never met and do not know. I emailed the buyer my bank details for the transfer after the items were picked up. I didn't have any pay in slips with me.

The point is the buyer is responsible for paying me, not some third party. She could have paid me and collected the money from that person herself. She promised to pay and I took her at her word.

We are not talking about enough money for me to take any legal action, but enough to annoy me. (30 chf). As I said, it is not my money, it is for a client.

Since you all have been asking, it is this member. She had never posted, not even an intro, before contacting me by private mail.

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Old 15.04.2011, 15:44
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Re: First Bad Selling Experience on EF

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Yep - if you have a name/address for the person, this is the way I would go. Threaten to file a 'Betreibung' and if that doesn't elicit some response, go ahead and file one. I'd certainly pay more attention to that than I would to being named in some thread on the internet. (Then again, I'd have paid you in the first place.)
I don't have a name and address but even if I did, it will cost more to chase the amount.

I have shipped items to people I have never met and trusted I would be paid and I always have. Promptly, without any prodding. Face to face if someone gives me their word I just didn't think to have doubts. Oh well.
I may get the money yet, from this mysterious third party. I even find it unnerving to have all my details given to someone I don't even know.
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Old 15.04.2011, 15:48
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Re: First Bad Selling Experience on EF

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I also think that you have made a bad judgement on this given that it was a new member who failed to communicate with you before the transaction took place (well only half of it...)
Bad judgement? New member shouldn't be a factor. Sometimes these are the people who are most in need of items being sold. This was a new member who never even posted an intro. I still think the rules need to be changed that a new member should post an intro at the very least before having the right to send a PM. My 2 cents worth. Or maybe the 10 post count should be in place here too...I don't know.
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Old 15.04.2011, 15:52
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Re: First Bad Selling Experience on EF

I think it was done completely on purpose. I believe this is quite a common trick to not have enough cash on you, or only a ridiculously large note and then hope that the seller i.e. you, will leave the difference and give them a little discount. (although giving a 200 is a bit risky in Switzerland, since even in the supermarket you will get change for a 200 if you only buy a pack of milk)
It's the same if you would be the buyer, the seller will not have enough change for you, so you end up paying just a little bit more...
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Old 15.04.2011, 16:01
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Re: First Bad Selling Experience on EF

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In case it was not clear in my first post, the buyer paid for most of the goods. They brought a large note which was not very clever. I mean, if the goods (two bed sofas) total 100 chf, why bring 200 chf and expect me to have change? I didn't. Then they decided they wanted two items, almost brand new contour pillows, new price for each pillow is 30 chd, I said thay could have both for 20 chf. Fine. So they collected all the small notes they had between them which was still not enough even to cover the initial purchase. When they added the pillows, there was even more of a shortfall. It was Saturday night, it was late, and they seemed like honest people who would follow through with the payment.

The "story" I have been told is that the money was to be transferred by someone else, a person I never met and do not know. I emailed the buyer my bank details for the transfer after the items were picked up. I didn't have any pay in slips with me.

The point is the buyer is responsible for paying me, not some third party. She could have paid me and collected the money from that person herself. She promised to pay and I took her at her word.

We are not talking about enough money for me to take any legal action, but enough to annoy me. (30 chf). As I said, it is not my money, it is for a client.

Since you all have been asking, it is this member. She had never posted, not even an intro, before contacting me by private mail.

What a great scam! Look like you can pay
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Old 15.04.2011, 16:02
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Re: First Bad Selling Experience on EF

Should have took the 200 and deposited the difference amount back into their bank.

Obviously I bet the bank details would have been more forthcoming then.

No cash no deal, they're the rules

They could have bought some milk or something as someone said.

It's a huge world of difference if someone you know well falls into that situation, but sadly I have also learnt not to trust people.

Horrible I know, but then again I don't have people running out on me owing my cash.

Lesson learnt I feel
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Old 15.04.2011, 16:05
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Re: First Bad Selling Experience on EF

If I may be blunt Mrs D, I think its a little premature to write this off as a bad experience (inconvenient, no doubt - I totally am with you on that one) without having contacted the buyer after you've sent the email containing your details to her, to follow up on whether the money has indeed been sent through to you - regardless of whether its payment from a third party/whether its your job or not to chase for payment. It wasnt very clear whether you've done that and gotten zero response. My 2 rappens.

Also, as you are aware already, a 200 CHF note isnt uncommon here. The issuing bank's ATM machine might have ran out of small notes - it has happened to me before. No one bats an eyelid when I had it over for something less than 100CHF and they give me my change promptly.

I empathise with the inconvenience that you've been put through, but its much more effective calling/writing to her about the payment. Good luck!

EDIT: just seen that this member has also responded to a iPod Nano sales thread. Wondered if it was her who was the successful buyer in the end. Why not PM the seller/OP of that thread and ask?

http://www.englishforum.ch/sale-want...ml#post1114320
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Last edited by summerrain; 15.04.2011 at 16:16.
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