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Old 05.07.2011, 17:46
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Mobilis Cops Mad with Own Power

So I needed to buy a ticket for the metro in Lausanne at a local university to go three or four stops away (depending on how you count). I wasn't sure if I should buy the percours courte (sp?) ticket or the ticket for the entire zone. The previous was 1,90 and the following was three francs. When the machine wouldn't take my 5 franc coin (literally the slot was too small for a 5 franc coin!) I bought the less expensive ticket. My luck, the inspectors were at the station where I got off. There was a VERY rude woman who was almost yelling at me and kept counting, "un, deux, trois, QUATTRE!" right in my face like I was mentally challenged. I explained that I was very sorry, did not mean to break a rule etc. etc. but she fined me 100 francs--as if I hadn't purchased a ticket at all. On the spot. She said that if I did not pay that she would call the police, and she escorted me to an ATM to withdraw money! She told me that if I thought it wasn't fair, that I could go downtown and speak with a lady at the contestation office. Despite this very aggressive behavior, I remained calm and polite during the entire exchange.

Today, I went to the contestation office. The lady there told me that there was nothing that I could do to protest or reduce the fine--because I'd already paid. I told her that the officer had literally escorted me to an ATM and told me that she would call the cops if I didn't pay on the spot. So, I asked the lady if that was true, and she said yes! So, I can't protest the ticket because I'd already paid, and I paid because the cop coerced me. This place feels like a police state.

That's my rant.
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Old 05.07.2011, 18:00
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Re: Mobilis Cops Mad with Own Power

welcome to switzerland....
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  #3  
Old 05.07.2011, 18:09
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Re: Mobilis Cops Mad with Own Power

They are EGS people here and I can't stand them. They are thugs for want of a better word
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Old 05.07.2011, 18:15
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Re: Mobilis Cops Mad with Own Power

I honesltly would walk away. I am almost certain they have no power to actually hold you against your will.

let them call the cops so you get to waste their time a bit also and prevent them from harassing someone else.

god do I hate power hungry authority figures
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Old 05.07.2011, 18:33
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Re: Mobilis Cops Mad with Own Power

they are given objectives to collect a certain number of fines and to have a high percentage of them payed on the spot. Next time you can give your ID and have the fine mailed to you and if she still refuses let her call the cops. They won't do anything ig you suggested to give your ID.

PS: i have the impression only a certain category of people would like to work as public transport cop....I can spot them also waiting at the station, they have all the same attitude.
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Old 05.07.2011, 18:35
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Re: Mobilis Cops Mad with Own Power

yes, they cannot touch you. Walk away in a random direction and if they touch you, fall on the floor screaming. Or learn the French for ne touchez pas.

Honestly, they are powerless unless they follow you and call the cops at the same time. In your case, you can cite the screaming idiot in your face making you believe that they were some drunkards who might assault you
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Old 05.07.2011, 18:39
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Re: Mobilis Cops Mad with Own Power

I'd file a coercion complaint and request a refund of what you paid.

Even though you've been told it can't be done, it's only a general policy. There's still a way to escalate the complaint to a higher level and have it properly reviewed. The fact that you were coerced will be a factor in your favor.

P.S. I don't know for certain, but I am under the impression that short-journey tickets are good for 4 stops, though it may just be 3.
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Old 05.07.2011, 18:43
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Re: Mobilis Cops Mad with Own Power

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I'd file a coercion complaint and request a refund of what you paid.

Even though you've been told it can't be done, it's only a general policy. There's still a way to escalate the complaint to a higher level and have it properly reviewed. The fact that you were coerced will be a factor in your favor.

P.S. I don't know for certain, but I am under the impression that short-journey tickets are good for 4 stops, though it may just be 3.
In Geneva its for 3 stops or one stop on the bus boats (those yellow boats in the lake) and no changes permitted. The price is 1.80 chfs if i remember correctly
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Old 05.07.2011, 18:46
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Re: Mobilis Cops Mad with Own Power

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...Or learn the French for ne touchez pas
My French isn't very good, but I'm pretty sure that 'ne touchez pas' is already French . Sorry, couldn't resist. EF has taught me well
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Old 05.07.2011, 18:48
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Re: Mobilis Cops Mad with Own Power

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P.S. I don't know for certain, but I am under the impression that short-journey tickets are good for 4 stops, though it may just be 3.
doesn't the machine have the stations within the short journey? or is it just zurich and baden?
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Old 05.07.2011, 21:03
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Re: Mobilis Cops Mad with Own Power

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doesn't the machine have the stations within the short journey? or is it just zurich and baden?
No, at least in Lausanne, you're left to your own calculations. And, the ticket machines (conveniently?) don't explain how many stops constitute a short trip.
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Old 05.07.2011, 21:09
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Re: Mobilis Cops Mad with Own Power

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learn the French for ne touchez pas.
I believe it's "don't touch me" although I'm not sure how it's pronounced.

EDIT: Damn, someone beat me! I'm losing my touchez.
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Old 05.07.2011, 21:09
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Re: Mobilis Cops Mad with Own Power

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No, at least in Lausanne, you're left to your own calculations. And, the ticket machines (conveniently?) don't explain how many stops constitute a short trip.
You should have called the cops for her yourself for refusing to do her job, to take your details and bill to be mailed, wasting your time & aggression.
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Old 05.07.2011, 21:16
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Re: Mobilis Cops Mad with Own Power

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yes, they cannot touch you. Walk away in a random direction and if they touch you, fall on the floor screaming. Or learn the French for ne touchez pas.

Honestly, they are powerless unless they follow you and call the cops at the same time. In your case, you can cite the screaming idiot in your face making you believe that they were some drunkards who might assault you
This is pretty brilliant since I think the metro cop would be terrified of someone of accusing them of using force. Turns the tables ;-)
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Old 05.07.2011, 21:43
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Re: Mobilis Cops Mad with Own Power

After giving them your address just walk away. These people have no right to force you to go to an ATM. Always ask for their Transport System ID-Card as they have to have one on them. Make notes.If they touch you say to them loud that they have to stop right now, that you know your rights and walk away. If they call the police after you gave them your proper address they will get a nice little lecture from the cops.
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Old 05.07.2011, 21:55
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Re: Mobilis Cops Mad with Own Power

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learn the French for ne touchez pas.
Which would be what, exactly?
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Old 05.07.2011, 23:10
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Re: Mobilis Cops Mad with Own Power

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Which would be what, exactly?
I like PaddyG. He gets his joke ready and patiently waits in the queue.
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Old 06.07.2011, 00:03
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Re: Mobilis Cops Mad with Own Power

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So I needed to buy a ticket for the metro in Lausanne at a local university to go three or four stops away (depending on how you count). I wasn't sure if I should buy the percours courte (sp?) ticket or the ticket for the entire zone. The previous was 1,90 and the following was three francs. When the machine wouldn't take my 5 franc coin (literally the slot was too small for a 5 franc coin!) I bought the less expensive ticket. My luck, the inspectors were at the station where I got off. There was a VERY rude woman who was almost yelling at me and kept counting, "un, deux, trois, QUATTRE!" right in my face like I was mentally challenged. I explained that I was very sorry, did not mean to break a rule etc. etc. but she fined me 100 francs--as if I hadn't purchased a ticket at all. On the spot. She said that if I did not pay that she would call the police, and she escorted me to an ATM to withdraw money! She told me that if I thought it wasn't fair, that I could go downtown and speak with a lady at the contestation office. Despite this very aggressive behavior, I remained calm and polite during the entire exchange.

Today, I went to the contestation office. The lady there told me that there was nothing that I could do to protest or reduce the fine--because I'd already paid. I told her that the officer had literally escorted me to an ATM and told me that she would call the cops if I didn't pay on the spot. So, I asked the lady if that was true, and she said yes! So, I can't protest the ticket because I'd already paid, and I paid because the cop coerced me. This place feels like a police state.

That's my rant.
Congrats! You got Switzerlanded!
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Old 06.07.2011, 00:13
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Re: Mobilis Cops Mad with Own Power

Yes, they can be a bit OTT - I was pulled off the bus and told to buy a new ticket as the zones on my ticket were wrong (not sure whether it was the machine or me that printed the wrong one). I won't go into it further other than the fact that the price of the ticket was the same regardless, so I did complain and was reimbursed for the ticket I had to buy. However, another rip off is the old style ticket machines which are apparently sensitive to the weather and are sometimes very happy to take your money and not issue a ticket. The bus drivers are understanding and should report back to HO, but if you need to change bus you'll have to buy a new ticket and hope that you'll be reimbursed
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Old 06.07.2011, 00:15
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Re: Mobilis Cops Mad with Own Power

For your info: there are 3 types of ticket - the short one, which is valid 30 mins or 3 stops, a ticket for one zone, valid 60 mins and a ticket for 2 zones, valid 60 mins. From the university into town is 2 zones.
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