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  #21  
Old 30.07.2011, 21:01
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Re: Dear Joos.....

I can definitely understand your frustration here. Although like with most things here, in time you adapt. In the UK I would never have gone to the supermarket without my car but here I have to tram it and take a trolley, much to OH's disgust. He really doesn't like my shopping trolley .

So here's how I do it now. Just take my time and put everything back in my cart, wander off to a corner and pack it at my own pace. Works for me and just load the belt with this in mind. Tripling handling I know, but much less stress and panic packing.
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  #22  
Old 30.07.2011, 21:01
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Re: Dear Joos.....

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LMFAO!!!!!!! Only the Swiss could get injured bagging some cat food and frozen pees.
It is MUCH worse in the UK now for H&S than in Switzerland - slightly off-topic, I was recently on a BA flight and an 80 yo lady was in the front row and the cabin crew said she had to store her handbag in the overhead locker. The lady asked the crew member if she would do it for her and she said - no, health and safety law (sic) says I can't. I got up with a heroic and oscar winning sigh and did it for her.

I know that saying "Health and Safety or Political Correctness gone mad" is very Daily Mail, trite and boring....but still....
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  #23  
Old 30.07.2011, 21:02
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Re: Dear Joos.....

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So that's basically

Dear Joos

F* you

Jasmine
Jasmine needs your avatar..

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Old 30.07.2011, 21:05
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Re: Dear Joos.....

Overact much?

Coop's a supermarket. The shopping experience is provided by the Nespresso store.
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  #25  
Old 30.07.2011, 21:06
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Re: Dear Joos.....

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It is MUCH worse in the UK now for H&S than in Switzerland - slightly off-topic, I was recently on a BA flight and an 80 yo lady was in the front row and the cabin crew said she had to store her handbag in the overhead locker. The lady asked the crew member if she would do it for her and she said - no, health and safety law (sic) says I can't. I got up with a heroic and oscar winning sigh and did it for her.

I know that saying "Health and Safety or Political Correctness gone mad" is very Daily Mail, trite and boring....but still....
Back when I was a 16 year old, aspiring cashier at Meijers in Detroit (Walmart for Mid-Westerners) we used to have an elderly person at each cash register to bag groceries because it kept them active and in shape. They were also very friendly and talkative with customers. Thats what this young lady wants. Some personal service and common sense.
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Old 30.07.2011, 21:06
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Re: Dear Joos.....

The same happens to me here in the UK at Tesco or ASDA sometimes. It tends to be the younger, possibly students, who don't pack and just sit there waiting for you. I just take my time, and as someone mentioned before, I don't pay until I am finished packing.
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  #27  
Old 30.07.2011, 21:10
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Re: Dear Joos.....

Have you thought of on line shopping, Migros leShop.ch is very good, I assume CoOp also has a service.
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  #28  
Old 30.07.2011, 21:13
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Re: Dear Joos.....

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LMFAO!!!!!!! Only the Swiss could get injured bagging some cat food and frozen pees.
I didn't know pee came in frozen form...
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  #29  
Old 30.07.2011, 21:14
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Re: Dear Joos.....

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LMFAO!!!!!!! Only the Swiss could get injured bagging some cat food and frozen pees.
Once, no, a few hundred time per day everyday yes. I temped at a screen print shop for two days once. Slide a t-shirt on a platten, slide it off. A t-shirt. My back was wrecked for a couple weeks after that.

Not to mention there's the whole "packing right" thing, I bet at least 50% of customers would be less than totally pleased with the packing job, too heavy, meat next to the dish soap, cat food on top of grapefruits... it's easier just to say Customer Packs. 20 years ago in the U.S. there were bag-boys who packed your groceries (did that too, and actually, no I didn't injure myself ), 30 years before that you told the grocer what you wanted and he even got it for you!. Times change.
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Old 30.07.2011, 21:15
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Re: Dear Joos.....

I feel for you. I had exactly the same experience for years. But the cashiers are not employed to pack your bags like in many other countries, and in fact, as bringing reuseable bags becomes the norm, it is getting less common elsewhere.
It is our mistake if we get flustered and flushed or paranoid about their "crossed arms" approach. Hard not to with babies, toddlers and a heavy trolley to keep under control! The only time I ever used a soother was in the Coop checkout queue! Just in case...
I did feel the other customers were impatient but learnt to ignore them-they chose that particular queue, so hard luck.
I did however learn to load and unload my trolley in a certain order to make packing easier, heavy stuff first on the belt, frozen or chilled all together, soft sqwuishy things last.
My husband thinks I'm neurotic now.
He however never worries- he'd prefer to take his time rather than lose his cards and wallet in a fluster, he reckons he's paying so he'll take as long as he likes, the rest of the world can just wait.
He's right of course (this time!)
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  #31  
Old 30.07.2011, 21:15
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Re: Dear Joos.....

I've never seen a cashier pack ANYWHERE in Europe (CH, A, I, D, F, DK, S, N, B, NL, can't speak for other countries), so I fail to see the problem.

Tom
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  #32  
Old 30.07.2011, 21:18
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Re: Dear Joos.....

Don't get mad, get even. Suggest you ram-raid the store with one of those useless store carts that won't stay in a straight line and head for the most expensive items (Gillette razor blades) pausing only to flash your Supercard as you exit through the debris.





Note: If any smart-ass attorney is reading this, the above is not to be taken literally, it's a feel good metaphor kind of thing to soothe the tense nerves.
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  #33  
Old 30.07.2011, 21:18
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Re: Dear Joos.....

I start to see why "those rich Arabs" (there's a thread on it but I can't be bothered to link it) catch so much grief. When you expect something as normal but normal is only normal back home and strange in another place, things get weird.
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  #34  
Old 30.07.2011, 21:19
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Re: Dear Joos.....

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I suppose as I have lived here all my life, your rant really surprises me.
It's always been like that, it's just normal.
It's not rude or unkind, it's just busy every day life.
That's a poor excuse for not changing your ways. How about hiring some high school students to come in during busy shopping times to help with the bagging? What a PR coup that would be. I bet you if one store did it, it would spread.
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  #35  
Old 30.07.2011, 21:29
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Re: Dear Joos.....

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That's a poor excuse for not changing your ways. How about hiring some high school students to come in during busy shopping times to help with the bagging? What a PR coup that would be. I bet you if one store did it, it would spread.
High school kids to the rescue. We aren't in suburban Arkansas here.

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  #36  
Old 30.07.2011, 21:31
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Re: Dear Joos.....

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That's a poor excuse for not changing your ways. How about hiring some high school students to come in during busy shopping times to help with the bagging? What a PR coup that would be. I bet you if one store did it, it would spread.
Our local Migros actually did this once. Unfortunately, the customers were not happy with how the baggers packed the bag and most were more suspicious than grateful.

Mission failed.
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  #37  
Old 30.07.2011, 21:40
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Re: Dear Joos.....

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I've never seen a cashier pack ANYWHERE in Europe (CH, A, I, D, F, DK, S, N, B, NL, can't speak for other countries), so I fail to see the problem.

Tom
They don't do it anywhere in scandinavia, either, as far as I know...but, just because nobody else does it, doesn't make it any less annoying when life begins to resemble some sort of twisted game show where you have to get your stuff off the conveyor belt before it all gets compacted at the end of the chute.

Locals in Sweden and Finland both have been known to get grumpy at cashiers seeming to put a bit of entertainment into their day by either smashing your groceries as much as possible or going at warp speed.

Even in the states these days, it's no guarantee you'll get a bagger, except at the better stores like Whole Foods or Trader Joe's so I developed a survival technique that might help you...

I always group things by density (weight) and category (dairy, cold stuff, produce...). First on the conveyor should be all bottles of water, drinks and any canned goods, followed by lighter cereals, etc, then the cold stuff and then any fruit/veg and then bread/chips/etc. that would be the most easily mashed in the onslaught. It reduces the mayhem and most of the time I can get things bagged without mashing.

But, with 600 chuffs worth of groceries per week, I'm in awe, though I know well enough that 100 doesn't buy much so I think it's probably manageable in one trip. I just bought a mountain of groceries at a shop in euroland and it only cost me 40 euro and I was in shock thinking it couldn't possibly be right. This in one of the other most expensive cities in the world.

Don't hold your breath waiting for customer service as it's just not the european way (the UK is the 51st state...). I think I'd fall over in shock if the EU saw convenience as a business opportunity instead of taking great pride in inconvenience.
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  #38  
Old 30.07.2011, 21:42
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Re: Dear Joos.....

http://www.leshop.ch/

http://www.coopathome.ch/

Problem solved
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  #39  
Old 30.07.2011, 21:43
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Re: Dear Joos.....

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Our local Migros actually did this once. Unfortunately, the customers were not happy with how the baggers packed the bag and most were more suspicious than grateful.

Mission failed.
HAHA you don't want to tell the old maids how to pack their bags
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Old 30.07.2011, 21:46
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Re: Dear Joos.....

There have been lots of complaints about customer service on the forum, and a lot of them are justified. But the bagging thing, I just don't see it. Tossing heavy things on eggs or strawberries- yes, of course. Closing 10 minutes before closing time, yes. Not bagging my groceries, no.
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