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  #1  
Old 20.02.2012, 21:05
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Idiotic customer rant!

Now, I think of myself of a very helpful and friendly person working at my little store everyday to make my customers happy. I know there are weird, impatient and annoying people and over the years I've learned to deal with most situations.

BUT it stops when it comes to ignorance!!!

Here's the story:
American man comes to the store with his hands full of coins, swearing.
Me, (helpful as I am) ask, if I can be of any assistance with the coins, as I know they can be annoying to foreigners.
He says to me: "you could make other coins, that's what you could do! What's the difference between the 10Rp and the 50Rp???"
I said: "Well, 40Rp?"
"No, I mean the size! I have been here for 20 Years and still can't tell the difference!" ()
He pays his goods and ends this lovely conversation with "You know what coins are invented for? Idiots!!!"

WTF???

1. If swiss coins aren't good enough for him, why is he still here?
2. If he can't handle the coins, he should ask himself why he still is here?
3. Coming from a country where the notes all had the same color until a short while ago maybe he should think about why he is still here?
4. Not being able to speak the bloody language properly after 20 years he should ask himself why not and maybe why he is still here?

Yes my swiss heart got hurt
Yes I know maybe he just had a bad day
Yes I know the whole thing didn't have anything to do with me
But still!!!

Hopefully he is a member of EF and will read this rant!!!

Otherwise I had a lovely day, thank you very much!
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  #2  
Old 20.02.2012, 21:12
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Re: Idiotic customer rant!

Swiss coins are not designed for those with sausage-shaped fingers. Did he have 6 on each hand, by any chance...?
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  #3  
Old 20.02.2012, 21:25
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Re: Idiotic customer rant!

Well, I do wonder what is the historical significance of making the 50 rappen coin small like the 5 rappen. A bit annoying, but not much different than the coinage of other countries. The only surprise is that CH seems so careful about the paper money being easy/convenient to use.

fduvall
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  #4  
Old 20.02.2012, 21:27
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Re: Idiotic customer rant!

It sounds like the guy was having a horrible day, got out of the wrong side of the bed and his sausage fingers and little Swiss coins were the final straw on the camels back and it all got the better of him.

Don't let it eat at you. Just relax knowing the rest of your day was great
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Old 20.02.2012, 21:33
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Re: Idiotic customer rant!

Don't let it eat at you. Just relax knowing that there is always tomorrow...always another foreigner unhappy with the swiss coins

Had a good laugh! Thanks for ranting


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It sounds like the guy was having a horrible day, got out of the wrong side of the bed and his sausage fingers and little Swiss coins were the final straw on the camels back and it all got the better of him.

Don't let it eat at you. Just relax knowing the rest of your day was great
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Old 20.02.2012, 21:37
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Re: Idiotic customer rant!

Funny the part with:

"He pays his goods and ends this lovely conversation with "You know what coins are invented for? Idiots!!!"


I mean back in Romania we did not care about coins...there was no value to them anyway but in CH???
How many times you get stuck in a situation you wished you were an "idiot" and have a 50rp for parking?
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Old 20.02.2012, 21:39
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Re: Idiotic customer rant!

You should have made a note of his name and shopped him to the IRS, they're the only ones that will scare Americans.
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  #8  
Old 20.02.2012, 21:39
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Re: Idiotic customer rant!

It takes all types. You should write down these little episodes and have a good laugh later.
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  #9  
Old 20.02.2012, 21:40
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Re: Idiotic customer rant!

Totally off-topic but the 50 Rappen (sorry Wollishofener, I should say 1/2 Franc) coins, like the 1 Franc and 2 Franc coins have a milled edge so no problem feeling the difference... 10 Rappen, 20 Rappen and 5 Rappen are all smooth. 5 Franc has a sort of pattern, neither milled nor smooth.


Edited: correction = 1/2 franc coin!

Last edited by Longbyt; 20.02.2012 at 22:40.
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Old 20.02.2012, 21:41
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Re: Idiotic customer rant!

sorry for the bad experience, good thing he was sporting his American uniform so you could spot him, though.
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Old 20.02.2012, 21:43
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Re: Idiotic customer rant!

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Funny the part with:

"He pays his goods and ends this lovely conversation with "You know what coins are invented for? Idiots!!!"


I mean back in Romania we did not care about coins...there was no value to them anyway but in CH???
How many times you get stuck in a situation you wished you were an "idiot" and have a 50rp for parking?
50rp for parking? What cheap Kanton Congo do you live in?
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Old 20.02.2012, 21:44
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Re: Idiotic customer rant!

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Yes my swiss heart got hurt
Yes I know maybe he just had a bad day
Yes I know the whole thing didn't have anything to do with me
But still!!!

Hopefully he is a member of EF and will read this rant!!!

Otherwise I had a lovely day, thank you very much!
His having a bad day does not excuse his behavior. Unfortunately we do have the ugly Americans living out in the world and off of their medications, please accept my apologies on behalf of one of my rude countrymen
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Old 20.02.2012, 21:47
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Re: Idiotic customer rant!

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Well, I do wonder what is the historical significance of making the 50 rappen coin small like the 5 rappen. A bit annoying, but not much different than the coinage of other countries. The only surprise is that CH seems so careful about the paper money being easy/convenient to use.

fduvall
The 1/2, 1 and 2 Fr coins are in the ratio of 1/2 to 1 to 2 by weight, presumably originally silver. I expect the 10 and 20Rp coins were originally of some base metal, hence to have the same value they would be heavier (and they are of the same size ratio). The same history is why the Canadian and American Nickel (nickel being a base metal, less valuable than silver) is bigger than the dime (originally a silver coin), and the dime and quarter are of the size ratio equivalent to their relative value.
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Old 20.02.2012, 21:48
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Re: Idiotic customer rant!

Next time try the time old fashion: "This is a Local Shop for Local People, we'll have no trouble here!" cf
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Old 20.02.2012, 22:29
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Re: Idiotic customer rant!

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Swiss coins are not designed for those with sausage-shaped fingers. Did he have 6 on each hand, by any chance...?
I think you'll find he had 4 fat fingers...



@ the OP - I think the most pertinent point was #4... irony is not always understood by "our American cousins".

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Old 20.02.2012, 22:30
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Re: Idiotic customer rant!

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Well, I do wonder what is the historical significance of making the 50 rappen coin small like the 5 rappen. A bit annoying, but not much different than the coinage of other countries. The only surprise is that CH seems so careful about the paper money being easy/convenient to use.

fduvall
You should have a closer look at the coin in question

http://de.wikipedia.org/wiki/Schweizer_Franken

and you would realize that Switzerland never produced 50-Rappen pieces, never ever. But Switzerland produced half-Franc / 1/2 Franken) pieces which were supposed being just half as heavy/large than the ONE-Franc pieces
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Old 20.02.2012, 22:32
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Re: Idiotic customer rant!

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50rp for parking? What cheap Kanton Congo do you live in?
Why, 50rp is expensive for the Congo.

Here at the Gateway To The Heart Of Darkness, one can park for an hour for all of 20rp. (Which is 55 minutes longer than you need to get around town. )
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Old 20.02.2012, 22:40
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Re: Idiotic customer rant!

I frequently get the 10 and 50 centimes/Rappen coins mixed up, having bad eyes and being a bit self-conscious about visibly feeling round the edges of them in front of everyone in the queue to see if the edge is milled or not. The inevitable result is a wallet full of coins that I avoid using except on the rare occasions when I go to a public car park.

Doesn't excuse the rant, of course.
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Old 20.02.2012, 22:40
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Re: Idiotic customer rant!

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"No, I mean the size! I have been here for 20 Years and still can't tell the difference!" ()
He pays his goods and ends this lovely conversation with "You know what coins are invented for? Idiots!!!"
You should offer to round his bill up to the nearest note. He won't be wanting any change as he can't manage them. End of problem!
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Old 20.02.2012, 22:42
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Re: Idiotic customer rant!

Don't mind him.. I know an elderly gentleman got the same problem; may be next time you can point him to a donation box at your counter (remember to get one) and say to him to put ALL his change in there for good cause
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