What is the difference between Swiss personnel and Austrian personnel ? Personnel in Switzerland of whatever origin is competent but UNfriendly, personnel in Austria is friendly but INcompetent.

Machines ? Even the most modern one-button-machines depend on how they are handled.

The man was in the process of making my coffee. The point is, there was no signs or verbal agreement that the coffee would be more expensive. I realize 20 Rappen is peanuts but I left with a bad taste in my mouth.

I would have refused to pay the extra, let Starbucks throw away the coffee they started making or give it me for the same price.

Don't worry. Everyone leaves Starbucks with a bad taste in their mouth.

What sort of coffee and service do you get for 6.10?

I assume in came in a china cup and saucer and was bought to your table with by waiting staff?

Well, Tom, I asked myself that question too and decided the furniture and lack of good reading material wasn't it. The barister, as young and good-looking as he was, certainly had no integrity. Maybe it was the whiff of being submerged in an American culture again which slightly satisfied a pang of homesickness. As for the coffee itself, definitely not. Even the Columbian beans didn't make it a superior product.

My morning grump...I usually find the set-up where one person takes my order, passes the cup to another who takes my hard-earned cash and yet another to someone who may (or may not) make the drink I asked first person for, a strange division of labour. It wasn't always like this - was implemented to speed up the queue, lol. When I worked for Seattle CC, later *$ we started doing this as it makes people *think* they will get their drink sooner. I think it is an odd way of making all the bodies on shift look/feel like they have something to do in between restocking the pastry case

I haven't been into a Starbucks in ages (at home I make my own, in "town" I opt for the 2.70 cafe creme w/Schoggi treat from the golden arches, as inevitably on the run and not sitting down). I really dislike the first name thing, in any country, but I have a list of favourites that I roll out if necessary, my now-deceased grandmothers middle names usually raise eyebrows (Leopoldina, Wilhelmina, Ermintrude)

Oly girl, I feel your anger (they don't point out the extra 20rp for origin espresso beans, it is probably in tiny font at the bottom of the menu board) It isn't a huge amount - but nonetheless. Guess they thought you looked like a regular

There are big signs on the walls behind the counter in Starbucks stating that you can have the usual roast or one of their special origins roasts for an extras CHF0.20 per shot. The origins tend to be much better and bring a cup of Starbucks up from being a caffeine necessity to something resembling drinkable. Be thankful you were conned

I think the thread topic was *$, but this is relevant, perhaps in UK more so than CH. You wait in a huge queue only to get to the front and find out all the card machines are downand then on the occasion when wanting to top-up ones *$ card in order to pay....

You need to gain some perspective when an unannounced 20 rappen upgrade on your coffee leaves you with a bad taste (when really it's leaving you with a better taste) and ready to tell them to throw it away and start again.

Life is cruel

I shall never raise up to this level of refinement.

My favourite coffee used to be like this


...since I don't have a gas stove anymore (and haven't had one in years), let alone a certain type of water and coffee, I had to comply with more modern, out from a machine type of coffee. Recently, after having tried different coffeemakers, some of them really "cheap" - pouring that long "American" coffee, and one, which I still have - DeLonghi Pump Espresso/Cappuccino Maker being slightly better if you have the energy to grind your coffee beans in the morning, I discovered and purchased something truly inexpensive, which does satisfy my rather simple tastes and fits in with my morning laziness.

Enjoying that freedom aren't you? Life is too short...
A) to drink bad coffee
B) to care
C) drink tea instead

Delete as appropriate

Yeap. And coffee not that important.

P.S. 6 chf for a Starbucks coffee, unless it is consumed (very) occasionally...it's outrageous! My hands would start trembling when handing in the cash if I "had" to do that everyday.

Nice cup of rosie lee it is then.

Always a mistake. I have learnt to avoid the "English" pubs in Zurich for exactly this reason.

Fipping heck- here you can get a decent coffee, a local bakery croissant, toast, jam and butter, with a smile ... for 3.40 and full menu freshly cooked for 17!

I forgot option D) can't I just have a Kenco?
(In the way they loosely define instant in UK...not that other Swiss monopoly)

As a shareholder of Starbucks I am very happy to say people will pay 6chf or more on a regular basis seems like China is a huge market & there doing very well.

It's a very important message to investors, only invest in a company where the customers are not price sensitive, the last thing you want to invest is any commodity business where items sell on price.

And as a shareholder of Starbucks what do you think of people who when given a 20 rappen upgrade on their coffee should tell Starbucks to throw it away and make a new one or give it to you at a reduced price?

lets face it . The Swiss know alot about chocolate but about coffeee drinking-forget it. Thats for the French and Italiens