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Old 21.03.2013, 17:02
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Re: Galaxus / Digitec

Agreed on both Digitec and Galaxus.

I've put in many orders with Digitec and never had any problems at all. In fact, they've even been very quick and helpful in processing warranty returns. A+ rating

Galaxus on the other hand has been a nightmare. Two orders in the past two months, and in both cases, availability magically changed (for the worse) a few days after placing the order. In the first case, the item arrived about a week late. I'm still waiting for the second order - it was placed 3 weeks ago, at which time availability was listed as 4-6 days. Now all it says is "no information". D rating at best.
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  #22  
Old 22.03.2013, 10:40
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Re: Galaxus / Digitec

I recently had what I would term an interesting experience with Digitec.
I bought a new computer from them and the hard drive failed.

They did not prove reluctant to actually exchange the part, but nobody there seemed to know the process or was able to give me an indication of how long it would take, deliver the replaced part to the right city, or indeed inform me once it had arrived.

I am not really optimistic about ordering anything important or with significant value from these guys again.
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