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Old 04.09.2012, 13:17
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Terrible experience with miniBOO at RicardoShops

Hi, I just had a strange experience with miniBoo Ricardo Shop:

I order a "Windeleimer" from them, both the title and description stating that "6 cassettes are included". So far so good, though I got a great deal. The package arrives: no cartridges included.
I contacted their customer services about the issue.

Their answer was
Leider sind die 6 Kasseten für dieses Preis (CHF 29.90) nicht inklusive - Mit 6 Kasseten kostet das Package CHF 99.00. Oder können Sie nur 6 Kasseten einkaufen:


Das war leider falsch auf dem Beschreibung auf shops.ricardo übersetzt. Jetzt ist diese Info korrigiert.
I was like: WHAT???
They advertise an item on Ricardo with false description and they correct the "mistake" AFTER the order has been placed/ paid for and delivered?

And let's not forget it was not a minor difference but actually would have led to three times the original price!!

Anyway, I sent it back of course and made sure I will never deal with miniBoo.ch again
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