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Old 06.09.2012, 13:17
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

I was told finally that " you can not go around the store again ( two times ) to the sample!) by the security guy who refuses to give me his name .
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  #62  
Old 06.09.2012, 13:21
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

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That is such an stereotypical sentence dude...anyhoo I would right a letter of complaint but a lawyer LOL this is NOT the US!

PS: Also, to other posters WTF does the fact that he bought or did not buy anything have to do with...err anything?
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Old 06.09.2012, 13:21
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

That will be illegal detention!! where in the free world can customer be detained without buying things ?
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  #64  
Old 06.09.2012, 13:22
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

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Thank you . that is my point . I did find out that I did not have to go with this security guy to the security room when he has no legal ground to ask me to go with him , but I was taken by surprise and in a foreign country I did not know how to react. I offed him to check my bag thinking that was the reason and he says that is not the problem,

The point is when I was told finally the reason which was " You can not go around two times to taste the bread!) and I asked to complain to the management and asked for his name and name of the management. And I was told the boss is not in , and since he is the security guy , I must leave the store and if I wanted to complain , I have to come back which I called the next day. Still on the phone, the secretary to the CEO of the store simply would not give me appointment to the CEO and told me on the phone that the CEO will not care to deal with something like this!

To make the story short, I did consult a lawyer on how to get an apology from them as they have simply ignored my request.
To be honest, a carefully worded letter to the Globus management explaining your predicament may get you a apology that you undoubtedly deserve - and, if you are lucky, a few goodies sent to your address (but probably not bread and olives).

I don't think the UN or Amnesty International need to be involved because of the actions of an over-zealous and pretty dumb security guard.
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Old 06.09.2012, 13:23
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

Trust me it is small , piece of bread next to the olive oil sampling to lure you to buy the olive oil.( which I have purchased there many times).
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Old 06.09.2012, 13:24
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

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I was told finally that " you can not go around the store again ( two times ) to the sample!) by the security guy who refuses to give me his name .
Please be kindly assured that your "different" race was my certainly my strongest motivation for displaying reject to your crap.*


(* no really, it has nothing to do with the crap you said, false accusations of racism, and the fact that you even saying yourself that eating the sample was the reason why they bothered you, but you can not see it).
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Old 06.09.2012, 13:26
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

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Trust me it is small , piece of bread next to the olive oil sampling to lure you to buy the olive oil.( which I have purchased there many times).
Would you kindly drop the "bread and oil" invention?
You have clearly identified that you got problems for being "asian looking", why bothering talking about bread?
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Old 06.09.2012, 13:28
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

OK CorsebouTheReturn, I think we've got that you're not a fan. But stop groanfest, eh?
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  #69  
Old 06.09.2012, 13:30
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

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Being a regular at Globus Bellevue I have to say that the OP's story sounds somewhat fishy. While some of them may be racists, the Swiss are not exactly known for detaining foreigners, be they Asian, Russian, or Saudi, without some very good reason. I find it highly unlikely that the OP was detained for merely taking too much bread, and can imagine that the security guard (they have security guards at Globus Bellevue ) suspected something more nefarious.

Globus (at least the locations in Zurich) is not Bauhaus, and GG's unfortunate experience is at least believable...
I think we all got carried away and we forgot to ask the most important question:

Was the security guy Swiss?*

*or Bi-Swiss, or 50% Swiss, or 10.2% Swiss, or has a Swiss dog or a Swiss golden Fish.

Trust me it's excessively important. Please reply so I can create another complain topic about "Swiss Racism".
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Old 06.09.2012, 13:31
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

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To be honest, a carefully worded letter to the Globus management explaining your predicament may get you a apology that you undoubtedly deserve - and, if you are lucky, a few goodies sent to your address (but probably not bread and olives).

I don't think the UN or Amnesty International need to be involved because of the actions of an over-zealous and pretty dumb security guard.
Excellent post. An over-reaction from the OP is getting a defensive reaction from Globus management. They won't apologise to you when there is the threat of legal action and now you have gone to the press (if I understood well) the huge hamper will not be forthcoming.

The security guard was heavy handed if your account is correct, but stomping around like this probably won't do anything other than shorten your life with the high blood pressure that I can hear from here....

Write a letter to the HQ explaining what happened in a polite and objective way, go for a walk in the sun, forget about it and let matters take their course
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  #71  
Old 06.09.2012, 13:31
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

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OK CorsebouTheReturn, I think we've got that you're not a fan. But stop groanfest, eh?
There's no "groan fest", I disagree with all the post I groaned, and I "Thanked" all the post I approved.

Not my fault if that person has been spreading false accusations of racism and is spreading something annoying me.
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Old 06.09.2012, 13:32
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

Look, I consult a lawyer to find out whether in the Swiss law they have a legal right to ask me to a security room with out a valid reason. If they suspect me of stealing , they have the right to ask me to go. Since this is not the reason-in fact- I offered the guy to check my bag which I thought the reason was- and he did not want to do that. So no , they do not have a right to ask me to go to the security room and most they should have done is to tell me right there - " hay you can not eat our free sample more than once" I would be happy to stop eat and shopping there .. that will be the end of this. I am writing here because this is wrong, simply very wrong - and someone think I am writing just to air my anger. No in fact, I am passed with pissed off, I am writing here to inform others for something that is so fundamentally wrong in this 21 st century.
  #73  
Old 06.09.2012, 13:35
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

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Look, I consult a lawyer to find out whether in the Swiss law they have a legal right to ask me to a security room with out a valid reason. If they suspect me of stealing , they have the right to ask me to go. Since this is not the reason-in fact- I offered the guy to check my bag which I thought the reason was- and he did not want to do that. So no , they do not have a right to ask me to go to the security room and most they should have done is to tell me right there - " hay you can not eat our free sample more than once" I would be happy to stop eat and shopping there .. that will be the end of this. I am writing here because this is wrong, simply very wrong - and someone think I am writing just to air my anger. No in fact, I am passed with pissed off, I am writing here to inform others for something that is so fundamentally wrong in this 21 st century..... with Asians in Switzerland.
Here you go, I completed your genuine and honest complain.

Don't thank me.
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  #74  
Old 06.09.2012, 13:37
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

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Look, I consult a lawyer to find out whether in the Swiss law they have a legal right to ask me to a security room with out a valid reason. If they suspect me of stealing , they have the right to ask me to go. Since this is not the reason-in fact- I offered the guy to check my bag which I thought the reason was- and he did not want to do that. So no , they do not have a right to ask me to go to the security room and most they should have done is to tell me right there - " hay you can not eat our free sample more than once" I would be happy to stop eat and shopping there .. that will be the end of this. I am writing here because this is wrong, simply very wrong - and someone think I am writing just to air my anger. No in fact, I am passed with pissed off, I am writing here to inform others for something that is so fundamentally wrong in this 21 st century.
I love all the freedom fighter "free world", "21st century" stuff.

So, to clarify, is the bottom line and official official reasoning behind your "detention", because you took bread more than once?

Is this what Globus said and is this what you believe?

Or do you believe it be more sinister?
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Old 06.09.2012, 13:42
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

My friend, a sense of humor please!
  #76  
Old 06.09.2012, 13:43
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

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I think we all got carried away and we forgot to ask the most important question:

Was the security guy Swiss?*

*or Bi-Swiss, or 50% Swiss, or 10.2% Swiss, or has a Swiss dog or a Swiss golden Fish.

Trust me it's excessively important. Please reply so I can create another complain topic about "Swiss Racism".
he works for a swiss company
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Old 06.09.2012, 13:43
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

There are many things fundamentally wrong "in this 21 st century", but Globus Bellevue wouldn't be first on my hit list.

As a Chinese American, you might look a little closer to "home" for things to be angry about.
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Old 06.09.2012, 13:45
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

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Look, I consult a lawyer to find out whether in the Swiss law they have a legal right to ask me to a security room with out a valid reason. If they suspect me of stealing , they have the right to ask me to go. Since this is not the reason-in fact- I offered the guy to check my bag which I thought the reason was- and he did not want to do that. So no , they do not have a right to ask me to go to the security room and most they should have done is to tell me right there - " hay you can not eat our free sample more than once" I would be happy to stop eat and shopping there .. that will be the end of this. I am writing here because this is wrong, simply very wrong - and someone think I am writing just to air my anger. No in fact, I am passed with pissed off, I am writing here to inform others for something that is so fundamentally wrong in this 21 st century.
I actually feel for you. It must have been quite upsetting.

I wouldn't have involved a lawyer, but I wasn't in your shoes, so I don't know how you felt.

I hope they apologise, it's the least they can do.

Having said that, I doubt they will, since there is the matter with the lawyer...
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Old 06.09.2012, 13:46
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

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Look, I consult a lawyer to find out whether in the Swiss law they have a legal right to ask me to a security room with out a valid reason. If they suspect me of stealing , they have the right to ask me to go. Since this is not the reason-in fact- I offered the guy to check my bag which I thought the reason was- and he did not want to do that. So no , they do not have a right to ask me to go to the security room and most they should have done is to tell me right there - " hay you can not eat our free sample more than once" I would be happy to stop eat and shopping there .. that will be the end of this. I am writing here because this is wrong, simply very wrong - and someone think I am writing just to air my anger. No in fact, I am passed with pissed off, I am writing here to inform others for something that is so fundamentally wrong in this 21 st century.
You are right; if your story actually happened the way you indicate, you were wronged.

But honestly it is hard to tell by your posts the main reason why you are upset. Is it:

-perceived racism/bad treatment of foreigners, or
-the fact that there was no sign out to indicate "Only one sample per person" on the sample table, or
- that Globus should know their frequent customers and treat them better than those who only come there to browse, or
- that Globus has not apologized to you in an appropriate manner?
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Old 06.09.2012, 13:47
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Re: Harassment against a foreigner at Globus Bellieve Store over sampling free bread

I don't get why everyone is being so negative towards the OP. If I was detained by a security guard I would be upset too. We all react differently though, I would probably have been crying after being kept for 20 minutes with no explanation.
Contacting a lawyer is a little OTT though, a letter of complaint would be enough to get an apology and make you feel better about the situation.
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