Go Back   English Forum Switzerland > Living in Switzerland > Complaints corner  
Reply
 
Thread Tools Display Modes
  #1  
Old 03.10.2012, 22:20
Newbie
 
Join Date: Oct 2012
Location: Basel
Posts: 1
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
Kastel37 has no particular reputation at present
Problems with a moving company

Recently i hired a moving company in Basel to bring some furniture and put shelves on the walls. Some of the shelves were really badly put and the company promissed to repair it. However, five months later nothing happened and now i got the bill for their work and no willingnes to do the promised repairs (they claim that the person who promised it is jo longer working for them and that i signed the paper saying that the repair will be done by another company. That statement was written on german, which i do jot speak and i signed it because i thought it says what i was told it says). What should i do to either make them to do the repars or to at least reduce the bill? Is there any customer association i could contact for help?
Thanks a lot for your inputs
Reply With Quote
  #2  
Old 04.10.2012, 07:56
Medea Fleecestealer's Avatar
Forum Legend
 
Join Date: Jul 2011
Location: Switzerland
Posts: 21,927
Groaned at 400 Times in 308 Posts
Thanked 16,886 Times in 9,522 Posts
Medea Fleecestealer has a reputation beyond reputeMedea Fleecestealer has a reputation beyond reputeMedea Fleecestealer has a reputation beyond reputeMedea Fleecestealer has a reputation beyond reputeMedea Fleecestealer has a reputation beyond reputeMedea Fleecestealer has a reputation beyond repute
Re: Problems with a moving company

First of all get your contract checked to find out exactly what it does say. Unfortunately, this is a common problem if you don't speak the language so you really shouldn't sign anything without having someone translate it for you.

Is the bill for the work at the agreed price or less? If it's way over then there might be room to argue them down.

If you're renting there are associations in each canton that you could contact for advice, though I'm not sure if they deal with this sort of thing. Look for the details of the mieterverband in your area.
Reply With Quote
  #3  
Old 15.10.2012, 18:49
Shires bird's Avatar
Member
 
Join Date: Oct 2012
Location: Aargau
Posts: 209
Groaned at 1 Time in 1 Post
Thanked 145 Times in 74 Posts
Shires bird has earned some respectShires bird has earned some respect
Re: Problems with a moving company

Did you sort your problem out yet?
I knwo some people might help you out
Reply With Quote
Reply

Tags
bad service, customer service, moving




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Moving Company in Geneva, Or A Man with a Van ? Momus Housing in general 8 04.10.2012 23:15
Moving out problems with landlord markalex Housing in general 9 26.05.2011 22:00
Big problems with rental company.... falloutchik Housing in general 14 09.03.2011 17:26
Contract with non-Swiss company - self-employed or through payroll company Forfiter Finance/banking/taxation 2 17.01.2011 09:45


All times are GMT +2. The time now is 17:52.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0