Go Back   English Forum Switzerland > Living in Switzerland > Complaints corner  
Reply
 
Thread Tools Display Modes
  #21  
Old 05.05.2013, 21:21
MusicChick's Avatar
Forum Legend
 
Join Date: Feb 2008
Location: La Cote
Posts: 17,488
Groaned at 414 Times in 275 Posts
Thanked 20,428 Times in 10,577 Posts
MusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond repute
Re: Pharmacies, Sunday surcharge

Baah, we do pay 2x for bread, milk and other stuff in off hours in those little train station shops. Kiosk also sells candy for more. I think the only thing that is not surcharged, are papers, but Sunday papers usually cost more than the normal ones, anyways.
Reply With Quote
The following 2 users would like to thank MusicChick for this useful post:
  #22  
Old 05.05.2013, 21:26
adrianlondon's Avatar
Forum Legend
 
Join Date: Nov 2009
Location: Basel
Posts: 9,131
Groaned at 170 Times in 153 Posts
Thanked 25,643 Times in 6,892 Posts
adrianlondon has a reputation beyond reputeadrianlondon has a reputation beyond reputeadrianlondon has a reputation beyond reputeadrianlondon has a reputation beyond reputeadrianlondon has a reputation beyond reputeadrianlondon has a reputation beyond repute
Re: Pharmacies, Sunday surcharge

Should've bought it yesterday
Reply With Quote
The following 2 users would like to thank adrianlondon for this useful post:
  #23  
Old 05.05.2013, 21:28
TiMow's Avatar
Forum Legend
 
Join Date: Dec 2010
Location: Fribourg
Posts: 9,295
Groaned at 237 Times in 154 Posts
Thanked 12,188 Times in 5,300 Posts
TiMow has a reputation beyond reputeTiMow has a reputation beyond reputeTiMow has a reputation beyond reputeTiMow has a reputation beyond reputeTiMow has a reputation beyond reputeTiMow has a reputation beyond repute
Re: Pharmacies, Sunday surcharge

Next time, buy a pack of Asatabs (cheap, generic aspirin) and drop a couple in a bottle of coke, drink - then the surcharge won't be such a big deal.
Reply With Quote
  #24  
Old 05.05.2013, 21:32
Alemoa's Avatar
Member
 
Join Date: Jul 2009
Location: Pfäffikon SZ
Posts: 224
Groaned at 3 Times in 2 Posts
Thanked 111 Times in 77 Posts
Alemoa has made some interesting contributions
Re: Pharmacies, Sunday surcharge

Quote:
View Post
Hairdressers charge too much anyway even without a sunday surchare hence why we head to germany or cut our own hair.
I agree! For this reason I get mine cut when in London . Way better and a bit cheaper.
Reply With Quote
  #25  
Old 05.05.2013, 21:38
Alemoa's Avatar
Member
 
Join Date: Jul 2009
Location: Pfäffikon SZ
Posts: 224
Groaned at 3 Times in 2 Posts
Thanked 111 Times in 77 Posts
Alemoa has made some interesting contributions
Re: Pharmacies, Sunday surcharge

Quote:
View Post
Generally I enjoy living here and don't tend to complain much about the Swiss or their way of life. However there are rare occasions where I have to take a deep breath and marvel at the callousness of society. The fact that Pharmacies levy a CHF 13 notfall charge on each and any item you purchase on a Sunday.. in my case a small packet of baby formula.

I studied as a pharmacist and I don't ever remember being taught that we should screw patients when they are at their most desperate.

It's wrong.

They also charge for giving you a medication under prescription. They ask a couple of questions they didn't need to ask in the first place, stick a label with your name and when you should take the medication (all already written on the prescription anyway) and charge you for the privilege. Now I always try to get the prescriptions directly from the surgery to avoid this ridiculous charge.

Anyway, at least now you know and will avoid it on Sundays.
Reply With Quote
This user would like to thank Alemoa for this useful post:
  #26  
Old 05.05.2013, 21:57
Forum Legend
 
Join Date: Jun 2008
Location: Switzerland
Posts: 8,643
Groaned at 314 Times in 241 Posts
Thanked 19,853 Times in 6,918 Posts
k_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond repute
Re: Pharmacies, Sunday surcharge

Quote:
View Post
in my case a small packet of baby formula.

I studied as a pharmacist and I don't ever remember being taught that we should screw patients when they are at their most desperate.
You must be the first person in history that is at his most desperate because of baby formula
Reply With Quote
The following 3 users would like to thank k_and_e for this useful post:
  #27  
Old 05.05.2013, 22:29
Belgianmum's Avatar
Roastbeef & Yorkshire mod
 
Join Date: Jan 2010
Location: Neuchâtel
Posts: 13,489
Groaned at 251 Times in 212 Posts
Thanked 22,675 Times in 9,260 Posts
Belgianmum has a reputation beyond reputeBelgianmum has a reputation beyond reputeBelgianmum has a reputation beyond reputeBelgianmum has a reputation beyond reputeBelgianmum has a reputation beyond reputeBelgianmum has a reputation beyond repute
Re: Pharmacies, Sunday surcharge

Quote:
View Post
It's wrong.

They also charge for giving you a medication under prescription. They ask a couple of questions they didn't need to ask in the first place, stick a label with your name and when you should take the medication (all already written on the prescription anyway) and charge you for the privilege. Now I always try to get the prescriptions directly from the surgery to avoid this ridiculous charge.

Anyway, at least now you know and will avoid it on Sundays.
I've never had to pay for picking up a prescription. My doctor doesn't have medication in the surgery so it would be impossible for me to do that anyway.

Years ago in London we had to pay a surcharge when filling a prescription at Boots on January 2nd ( which happened to be a bank holiday as 1st was a Sunday) so this is not something unique to Switzerland. Our one year old had bad conjunctivitis at the time so we were happy to pay.
Reply With Quote
The following 3 users would like to thank Belgianmum for this useful post:
  #28  
Old 05.05.2013, 22:51
Castro's Avatar
à la mod
 
Join Date: Nov 2007
Location: ZG
Posts: 5,697
Groaned at 126 Times in 102 Posts
Thanked 17,136 Times in 5,438 Posts
Castro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond repute
Re: Pharmacies, Sunday surcharge

Quote:
View Post
I've never had to pay for picking up a prescription. My doctor doesn't have medication in the surgery so it would be impossible for me to do that anyway.

Years ago in London we had to pay a surcharge when filling a prescription at Boots on January 2nd ( which happened to be a bank holiday as 1st was a Sunday) so this is not something unique to Switzerland. Our one year old had bad conjunctivitis at the time so we were happy to pay.
It must have been some time ago because a lot of the big chains (e.g. Lloyds, Boots) are now open on Sunday and there is no such surcharge. In fact they are falling over themselves to gain your business, offering whatever value added extras they can e.g. loss leader pricing on OTC drugs, free health checks, Sunday opening, free delivery etc..
Reply With Quote
  #29  
Old 05.05.2013, 23:05
Wallabies's Avatar
Forum Legend
 
Join Date: Sep 2011
Location: Winterthur
Posts: 3,219
Groaned at 311 Times in 176 Posts
Thanked 3,314 Times in 1,577 Posts
Wallabies has a reputation beyond reputeWallabies has a reputation beyond reputeWallabies has a reputation beyond reputeWallabies has a reputation beyond repute
Re: Pharmacies, Sunday surcharge

Meanwhile the swiss pharmacies enjoy the luxuries of a protected monopoly position safe in the knowledge that no supermarket is able to sell what is otherwise a very basic generic product that could easily be sold by a checkout person with no training.

Make sure the customers never find out how much we are really ripping them off
Reply With Quote
The following 9 users would like to thank Wallabies for this useful post:
  #30  
Old 06.05.2013, 18:21
Guest
 
Posts: n/a
Re: Pharmacies, Sunday surcharge

Went to pick up my routine prescription at our local chemist today, so asked them about surcharge on Sunday/Bank Holidays. She said there was NO surcharge if the client comes during the official hours for the duty chemist's, when someone is present and the business opened for emergencies (they take in in turn with the hours and duty chemist published in the local paper every week). However they charge 17.50 if they have to come out especially outside these hours to open. Apparently this is the same for all chemist's on the rosta in the Canton.

In the UK, practically all the small independent chemist's have closed down in the past 10-15 years and been replaced by large chains due to supermarkets taking away a large part of their business. It does mean drugs are much cheaper (and yes, we do stock up with paracetamol, ipobrufen and Voltaren gel when we visit) - BUT there is a 'price' to pay for this. Rural and isolated areas have all lost their chemists, and the elderly, frail and those without cars have lost a great service - and great advice and care. Fine if you are young and mobile - but a nightmare for the elderly and other vulnerable people. Switzerland has made the decision not to go that route - and living in a rural location, I think that it may be the better choice.
Reply With Quote
The following 2 users would like to thank for this useful post:
  #31  
Old 06.05.2013, 21:22
Wollishofener's Avatar
Forum Legend
 
Join Date: Jun 2009
Location: Glattbrugg
Posts: 18,978
Groaned at 332 Times in 257 Posts
Thanked 11,715 Times in 6,858 Posts
Wollishofener has a reputation beyond reputeWollishofener has a reputation beyond reputeWollishofener has a reputation beyond reputeWollishofener has a reputation beyond reputeWollishofener has a reputation beyond reputeWollishofener has a reputation beyond repute
Re: Pharmacies, Sunday surcharge

Quote:
View Post
I'm only sticking up for that one place, 'cos its an unusual case. It is only open out of hours, so the usual dynamic doesn't really apply.

Is it actually affiliated with the hospital, or just well placed?
The Bellevue Apotheke in Zürich does not charge more on Sunday, but charges a surcharge between midnight and about 4 or 6 am

The place is open 24hours on all days of the year
Reply With Quote
This user would like to thank Wollishofener for this useful post:
  #32  
Old 07.05.2013, 09:24
flow23's Avatar
Forum Legend
 
Join Date: Mar 2007
Location: Zürich
Posts: 3,029
Groaned at 91 Times in 69 Posts
Thanked 1,777 Times in 963 Posts
flow23 has a reputation beyond reputeflow23 has a reputation beyond reputeflow23 has a reputation beyond reputeflow23 has a reputation beyond reputeflow23 has a reputation beyond reputeflow23 has a reputation beyond repute
Re: Pharmacies, Sunday surcharge

Quote:
View Post
I would be surprised if hospital doctors or staff earnt more working on Sundays. Its just part of their duties, and with good rostering it shouldn't be all that often either.

I am talking about essentially services here, not desk monkeys like me.
well, saturdays/sundays work and nightshifts get paid double. at least my friend working at triemli gets that and all my mates in germany do get double paymet for weekend work and not all of them work in health care.
Reply With Quote
The following 2 users would like to thank flow23 for this useful post:
  #33  
Old 07.05.2013, 10:27
Forum Legend
 
Join Date: Sep 2006
Location: na
Posts: 11,248
Groaned at 37 Times in 33 Posts
Thanked 26,732 Times in 8,253 Posts
meloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond repute
Re: Pharmacies, Sunday surcharge

I picked up a veterinary medicine at the Apotheke yesterday, something that the vet doesn't carry as standard at his Praxis. And was hit with the Rx 'advice' surcharge. I ask, out of curiosity, if the pharmacist had any training in veterinary medicine. The answer? "Umm... No."

Why am I being charged for 'advice' from someone who has no training as to how the drug should be used?





(If it's an administrative surcharge, just say so. Don't dress it up as a faux service.)
Reply With Quote
The following 3 users would like to thank meloncollie for this useful post:
  #34  
Old 11.10.2021, 11:39
Junior Member
 
Join Date: Oct 2013
Location: Zurich
Posts: 79
Groaned at 0 Times in 0 Posts
Thanked 35 Times in 17 Posts
DarkOrion has made some interesting contributions
Re: Pharmacies, Sunday surcharge

I am reviving this old thread, it is the most relevant I could find. Yesterday (Sunday), I was looking for a pharmacy close to Thalwil, but according to Google Maps, all pharmacies were closed. I had to go to Zurich HB where I knew for sure that the pharmacy would be open.

I was wondering if there is a webpage with information about which pharmacies are open on each Sunday/Holiday. I am interested in Canton Zurich, but if the page includes more info about all Cantons, it will be helpful for others as well. It is hard to believe that there is nothing open in the Thalwil/Oberrieden/Horgen region and you would have to go to Zurich for a pharmacy, I believe that more pharmacies are open, I just couldn't find them.

As for the surcharge, I am not sure if they charged me something more, the price that I paid was 6 CHF more than the price charged by Galaxus (c. CHF 80 for the item I bough), but I do not know if this is normal mark-up of the pharmacy or if this was a Sunday surcharge.
Reply With Quote
  #35  
Old 11.10.2021, 11:47
Forum Legend
 
Join Date: Jul 2020
Location: Up there over the fog
Posts: 2,709
Groaned at 345 Times in 252 Posts
Thanked 2,891 Times in 1,452 Posts
JackieH has a reputation beyond reputeJackieH has a reputation beyond reputeJackieH has a reputation beyond reputeJackieH has a reputation beyond reputeJackieH has a reputation beyond reputeJackieH has a reputation beyond repute
Re: Pharmacies, Sunday surcharge

Each region has a different system (as per usual)- where I live, the Pharmacy on call is published in the local free paper and on the Commune's website and a few other local FB groups.

There is a surcharge on Sundays, and I personally think that is totally fair as staff have to be paid extra for working out of hours.
Reply With Quote
  #36  
Old 11.10.2021, 13:31
Forum Legend
 
Join Date: Sep 2006
Location: na
Posts: 11,248
Groaned at 37 Times in 33 Posts
Thanked 26,732 Times in 8,253 Posts
meloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond repute
Re: Pharmacies, Sunday surcharge

Quote:
View Post
I am reviving this old thread, it is the most relevant I could find. Yesterday (Sunday), I was looking for a pharmacy close to Thalwil, but according to Google Maps, all pharmacies were closed. I had to go to Zurich HB where I knew for sure that the pharmacy would be open.

I was wondering if there is a webpage with information about which pharmacies are open on each Sunday/Holiday.
A list, don't know how updated, of Notfall Apotheke (which would include pharmacies open Sundays):

All cantons:
http://www.erstehilfe.ch/telefonverz...e-notfall.html

Zürich only:
https://www.avkz.ch/notfalldienst

FYI, the Central Apotheke in Thalwil should be open for some hours on Sundays...
http://www.apotheke-thalwil.ch/ueber...apotheken.html
Reply With Quote
The following 6 users would like to thank meloncollie for this useful post:
  #37  
Old 11.10.2021, 16:02
Junior Member
 
Join Date: Oct 2013
Location: Zurich
Posts: 79
Groaned at 0 Times in 0 Posts
Thanked 35 Times in 17 Posts
DarkOrion has made some interesting contributions
Re: Pharmacies, Sunday surcharge

Thanks meloncollie, exactly what I was looking for!!
Reply With Quote
This user would like to thank DarkOrion for this useful post:
  #38  
Old 11.10.2021, 17:51
Gil Gil is offline
Junior Member
 
Join Date: Sep 2021
Location: Zürich
Posts: 56
Groaned at 1 Time in 1 Post
Thanked 112 Times in 41 Posts
Gil has earned the respect of manyGil has earned the respect of manyGil has earned the respect of many
Re: Pharmacies, Sunday surcharge

Quote:
View Post
Generally I enjoy living here and don't tend to complain much about the Swiss or their way of life. However there are rare occasions where I have to take a deep breath and marvel at the callousness of society. The fact that Pharmacies levy a CHF 13 notfall charge on each and any item you purchase on a Sunday.. in my case a small packet of baby formula.

I studied as a pharmacist and I don't ever remember being taught that we should screw patients when they are at their most desperate.
Well thats the Gestapotheke for you!

Sorry for quoting an eight year old thread but I think we can all agree that the quality of the gag makes it worthwhile, can't we ?
Reply With Quote
  #39  
Old 11.10.2021, 20:13
Junior Member
 
Join Date: Jan 2019
Location: Frauenfeld
Posts: 39
Groaned at 1 Time in 1 Post
Thanked 72 Times in 22 Posts
Katerina Nick is considered knowledgeableKaterina Nick is considered knowledgeableKaterina Nick is considered knowledgeable
Re: Pharmacies, Sunday surcharge

Quote:
View Post
It's wrong.

They also charge for giving you a medication under prescription. They ask a couple of questions they didn't need to ask in the first place, stick a label with your name and when you should take the medication (all already written on the prescription anyway) and charge you for the privilege. Now I always try to get the prescriptions directly from the surgery to avoid this ridiculous charge.

Anyway, at least now you know and will avoid it on Sundays.
!!!! I always wondered what that extra charge was! We have a prescription in my family for a chronic condition and they always charge extra - is there any way to inform them off the bat that we don't need instructions/advice? (especially not in Swiss )

Thanks,
Katerina
Reply With Quote
  #40  
Old 11.10.2021, 20:22
Forum Legend
 
Join Date: Mar 2008
Location: ZH
Posts: 8,251
Groaned at 99 Times in 80 Posts
Thanked 12,773 Times in 5,185 Posts
doropfiz has a reputation beyond reputedoropfiz has a reputation beyond reputedoropfiz has a reputation beyond reputedoropfiz has a reputation beyond reputedoropfiz has a reputation beyond reputedoropfiz has a reputation beyond repute
Re: Pharmacies, Sunday surcharge

Quote:
View Post
!!!! I always wondered what that extra charge was! We have a prescription in my family for a chronic condition and they always charge extra - is there any way to inform them off the bat that we don't need instructions/advice? (especially not in Swiss )

Thanks,
Katerina
I don't think this charge can be done away with. It is not only for advice in the sense of explaining to you what you already know, very well, since the medication is for a chronic condition. It also includes work that goes on in the background, such as checking the patient's record in the pharmacy, to see, for example, whether a long-term prescription is soon going to expire, or, more important, that any new medications don't interact with the chronic ones (and if a patient has more than one doctor, each doctor may not know what another has prescribed, but the pharmacy checks the effects of each on the other), and making up the sticky label stating the dosage (I believe this is obligatory).
Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Online pharmacies lifefire Family matters/health 21 22.05.2021 13:18
Apartment Cleaning Surcharge Summergreen Leaving Switzerland 7 17.12.2012 17:06
Pharmacies open (or not) over Easter Kamarate Daily life 14 22.04.2011 11:20
Insurance premium surcharge for age 26!!! nucleeus Insurance 10 04.03.2009 22:35
Nebenkosten (utility surcharge)? Music Mole Housing in general 9 15.09.2007 15:51


All times are GMT +2. The time now is 06:52.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0