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  #81  
Old 08.02.2014, 20:02
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Re: The Treatment of New Posters

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I guess we will never know, however remember that moving to a new country, town etc can be very intimidating.
Do you remember when you first moved here, no friends, no contacts etc.

Maybe it was easy for you but for others in might not have been so easy, regardless of their profession.
If I needed to use a forum to find a towel, I would have made the effort to formulate a polite question, bearing in mind that the answers are going to come from a random bunch of people, none of whom are paid, or have a job function, requiring them to help.
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  #82  
Old 08.02.2014, 20:08
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Re: The Treatment of New Posters

If I needed to find a towel I would have asked people who use towels regularly. To be sure just in case I might have found someone who never used a towel before and didn't know what I was talking about.
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  #83  
Old 08.02.2014, 20:11
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Re: The Treatment of New Posters

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If I needed to use a forum to find a towel, I would have made the effort to formulate a polite question, bearing in mind that the answers are going to come from a random bunch of people, none of whom are paid, or have a job function, requiring them to help.
Ok in this case I do agree that there could have been a bit more substance to the question however it still did not deserve the first few replies it received.
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  #84  
Old 08.02.2014, 20:28
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Re: The Treatment of New Posters

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there are exactly zero people on the EF who would ever say directly to someone half of the things they post as responses to first-time posters around here.
Wrong ! I would
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  #85  
Old 08.02.2014, 20:29
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Re: The Treatment of New Posters

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I can't believe I am going to complain about this but I feel I have to as something needs to be said and action has to be taken by Admin.

The treatment of new posters on this forum is on occasions nothing short of disgraceful.
One simple example is an innocent question being asked by someone maybe new to Switzerland or new to the forum. (Remember, it's only simple if you know the answer)
The smartness replies are shocking, it's seem to be a competition to see who can get in there first with the most smart ass answer.

Yes people can use the search function, yes people should maybe do a bit more research, yes people should maybe know the answer etc etc but the bottom line is that not everyone is as confident as posting on a forum as 'you' are.

The reason it pisses me off so much is that I am pretty sure there have been countless new posters who have never returned because of this, or countless posters who don't post because of this.
I see it as detrimental to the forum.

Any forum always needs new blood otherwise it becomes a 'clique' with the same posters agreeing constantly and ganging up on those not in the 'clique'.

I am a member of several forums and have been for a long time however not everyone is as 'experienced' in using forums and don't quite know how to use search function or be up to date in forum etiquette.

As I said, I see this having a major negative impact on the forum and the forum potentially losing some good people who will bring something to the forum.

In simple terms this place is not very welcoming in certain occasions.

P.s. We were all newbies at some point!
Hi Conor - yes, as a newbie to this site (but certainly not to Switzerland) I started a thread, only to be groaned at, pointless statisics thrown at me, my 'reputation' marked by little red squares (still not sure if that will affect my neutralisation, but I am not too worried) and somebody demanding to know where i live - if I don't tell the thought police can't catch me?

Its very nice to have a positive forum legend!!
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Old 08.02.2014, 20:33
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Re: The Treatment of New Posters

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Hi Conor - yes, as a newbie to this site (but certainly not to Switzerland) I started a thread, only to be groaned at, pointless statisics thrown at me, my 'reputation' marked by little red squares (still not sure if that will affect my neutralisation, but I am not too worried) and somebody demanding to know where i live - if I don't tell the thought police can't catch me?

Its very nice to have a positive forum legend!!
Don't venture near the Dzerzhinsky bridge in Basel at night - use the search function.

Last edited by Aubrey; 08.02.2014 at 20:33. Reason: All thumbs.
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  #87  
Old 08.02.2014, 20:33
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Re: The Treatment of New Posters

Neutralisation- ouch, hope it doesn't hurt too much


On another thread, a newcomer asks for help with resignation date, etc. Several people try to be helpful and supportive- at the end of the day and 8 posts, he then drops the bombshell

'I've checked my contract now and ....' - and, however helpful I like to be, and welcoming, it's hard not to think '************* why did he not checked contract first'

No?
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  #88  
Old 08.02.2014, 20:33
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Re: The Treatment of New Posters

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Hi Conor - yes, as a newbie to this site (but certainly not to Switzerland) I started a thread, only to be groaned at, pointless statisics thrown at me, my 'reputation' marked by little red squares (still not sure if that will affect my neutralisation, but I am not too worried) and somebody demanding to know where i live - if I don't tell the thought police can't catch me?

Its very nice to have a positive forum legend!!
Definitely rep standing on the EF won't affect one's naturalization in CH. At least it shouldn't I hope ...
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  #89  
Old 08.02.2014, 20:35
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Re: The Treatment of New Posters

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Hi Conor - yes, as a newbie to this site (but certainly not to Switzerland) I started a thread, only to be groaned at, pointless statisics thrown at me, my 'reputation' marked by little red squares (still not sure if that will affect my neutralisation, but I am not too worried) and somebody demanding to know where i live - if I don't tell the thought police can't catch me?

Its very nice to have a positive forum legend!!
Not because you are a newbie.
Because you started a silly thread
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Old 08.02.2014, 20:38
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Re: The Treatment of New Posters

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Wrong ! I would
age has a funny way of playing havoc with a man's give-a-shit-o-meter.

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Old 08.02.2014, 20:44
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Re: The Treatment of New Posters

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Not because you are a newbie.
Because you started a silly thread
May kindly refer to my previous post:
The Treatment of New Posters
and ask not to resort to snippy tone (as it is very much what this thread stands for, I mean against ...)
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  #92  
Old 08.02.2014, 21:03
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Re: The Treatment of New Posters

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Hi Conor - yes, as a newbie to this site (but certainly not to Switzerland) I started a thread, only to be groaned at, pointless statisics thrown at me, my 'reputation' marked by little red squares (still not sure if that will affect my neutralisation, but I am not too worried) and somebody demanding to know where i live - if I don't tell the thought police can't catch me?

Its very nice to have a positive forum legend!!
Away2: It took courage to start a thread, especially when you've made a complaint about something that meant deeply to you. Your thread has now reached four pages so, basically, it's a success. Congratulations.

Don't worry about the red stuff. Just stay on board, keep posting with a positive attitude and soon all those red blobs will turn into green M&Ms and the world will become a happy, horny place.
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  #93  
Old 08.02.2014, 21:32
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Re: The Treatment of New Posters

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Ok in this case I do agree that there could have been a bit more substance to the question however it still did not deserve the first few replies it received.
I thought it was well deserved.

I rarely get bad service in a store because I use my smile, with the words Hi, please and thank you. It doesn't cost anything and goes a long way.

Again, stupid questions deserve stupid answers. If it is done without manner, it is deserved even more.

This forum has such a high number of member always log in that a question is rarely left unanswered for more than few minutes or maybe a couple of hours in its lowest.

An other thing comes to my mind, what people did before forums? I mean, I moved to a country with a different language, different religion, culture, etc and I manage to buy food, household items on my own with only a dictionary at hand. And I don't think I am that special or that cleaver, I just had to in the bet to survive.

Back then, I am pretty sure if I went asking in English without any kind of greetings, please and Thank you, I wouldn't have been eating much.

Being nice to newbies? Absolutely!!! Feeding rude little brats with a gold spoon? Nope, thank you.
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  #94  
Old 08.02.2014, 21:44
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Re: The Treatment of New Posters

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I thought it was well deserved.

I rarely get bad service in a store because I use my smile, with the words Hi, please and thank you. It doesn't cost anything and goes a long way.

Again, stupid questions deserve stupid answers. If it is done without manner, it is deserved even more.

This forum has such a high number of member always log in that a question is rarely left unanswered for more than few minutes or maybe a couple of hours in its lowest.

An other thing comes to my mind, what people did before forums? I mean, I moved to a country with a different language, different religion, culture, etc and I manage to buy food, household items on my own with only a dictionary at hand. And I don't think I am that special or that cleaver, I just had to in the bet to survive.

Back then, I am pretty sure if I went asking in English without any kind of greetings, please and Thank you, I wouldn't have been eating much.

Being nice to newbies? Absolutely!!! Feeding rude little brats with a gold spoon? Nope, thank you.
How do you know she/he wasn't smiling when they were writing the post?
Very rarely do you see posts with please and thank you from anyone?
The question was not a stupid question from someone new to Switzerland( yes vague but not stupid).

Why thank my original post then come on and have a right good old rant at me?
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Old 08.02.2014, 22:00
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Re: The Treatment of New Posters

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How do you know she/he wasn't smiling when they were writing the post?
Very rarely do you see posts with please and thank you from anyone?
The question was not a stupid question from someone new to Switzerland( yes vague but not stupid).

Why thank my original post then come on and have a right good old rant at me?
Ok, first, I don't know if she or he was smiling when he or she wrote it. But like many said before me, the way you come up with a question makes a big difference on the answers you'll get. Please and thank you is a part of it and at opposed to you, I see it very often here.

I thanked you for bringing it up and open a discussion on it. I might not agree with you on where you stand but I agree with you on being a bit nice. Again, being polite is the best way to get my and others attention.
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  #96  
Old 08.02.2014, 22:08
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Re: The Treatment of New Posters

(1) New people will ask the same questions over and over again. This is not a bad thing, because the answers change over time.

(2) It's hard to find the answers by searching. It's easy to find the question, as that is usually the original post. But the answer is often buried towards the end of 5 pages of insults.

(3) If you think the question is dumb, then don't answer. Often the questions aren't as dumb as you think anyway. The people on this forum come from all over the world, are of all ages and are of varying degrees of wealth. Your own narrow world view, formed from your own narrow life experience, does not apply to everyone else here. Some people just don't know where to buy towels in Geneva... really.

My suggestion for improvement...

Create a new sub-forum dedicated to practical questions from recently arrived expats. The purpose of the area should be for quick information. Not entertainment. Not whining. Not therapy. Not sport.

The sub-forum should tolerate the same question(s) being posted week after week. The answers would ideally be provided by junior members who have recently had to deal with the same issues themselves.

Ideally, the sub-forum would have a function that allowed the OP to identify the best answers to their question and those posts would float to the top. Failing that, the administrators should consider heavy moderation and delete any replies that use the words or phrases "stupid", "arrogant", "already answered" and "but why do you want to know?"
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  #97  
Old 08.02.2014, 22:12
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Re: The Treatment of New Posters

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(1) New people will ask the same questions over and over again. This is not a bad thing, because the answers change over time.

(2) It's hard to find the answers by searching. It's easy to find the question, as that is usually the original post. But the answer is often buried towards the end of 5 pages of insults.

(3) If you think the question is dumb, then don't answer. Often the questions aren't as dumb as you think anyway. The people on this forum come from all over the world, are of all ages and are of varying degrees of wealth. Your own narrow world view, formed from your own narrow life experience, does not apply to everyone else here. Some people just don't know where to buy towels in Geneva... really.

My suggestion for improvement...

Create a new sub-forum dedicated to practical questions from recently arrived expats. The purpose of the area should be for quick information. Not entertainment. Not whining. Not therapy. Not sport.

The sub-forum should tolerate the same question(s) being posted week after week. The answers would ideally be provided by junior members who have recently had to deal with the same issues themselves.

Ideally, the sub-forum would have a function that allowed the OP to identify the best answers to their question and those posts would float to the top. Failing that, the administrators should consider heavy moderation and delete any replies that use the words or phrases "stupid", "arrogant", "already answered" and "but why do you want to know?"
We have the stickies and TBH not many newbies seem to read them. Sad really because they provide great informations.
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  #98  
Old 08.02.2014, 22:28
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Re: The Treatment of New Posters

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We have the stickies and TBH not many newbies seem to read them. Sad really because they provide great informations.
I was thinking of something more like answers.yahoo.com.

The stickies are clearly well intentioned. But many new users may just want a quick answer to a quick question. And stickies are not the best way to accomodate this.

The issue is whether the owners of this forum want to accomodate such users in their own sub-forum?
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Old 08.02.2014, 23:05
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Re: The Treatment of New Posters

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Ideally, the sub-forum would have a function that allowed the OP to identify the best answers to their question and those posts would float to the top.
this is a good idea.
we have the thanks button now and these stars but a good rating system or something to mark an answer as the correct answer would be great. it is impossible in the current setup to distinguish between speculation, opinion and the correct answer.
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Old 08.02.2014, 23:19
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Re: The Treatment of New Posters

I've just looked a the "Bath Towel" post. No one mentioned that a bath towel is called a "Serviette de Bain" in French and household laundry is "Linge de maison" which could be helpful for asking around in a department store.

When I first moved to Switzerland, now well over 20 years ago I needed to buy some soap and couldn't find it myself by searching in the Migros or other household stores. I went into a pharmacy where I found an assistant who could speak some English and asked for a bar of soap. She produced an very expensive sandlewood perfumed block moulded on a loop of rope (for hanging in a shower, I guess). I refused because the price was around SFr 15.- . When I spoke to a colleague at work and he told me that it is "Seife" but the Swiss normally buy liquid soap in bottles so bars of soap are not so common.

Well, in those days the internet was in it's infancy and the English Forum was only a twinkle in some geek's eye. But based on the "bath towel" story, had I posted a "where can I buy soap" request, I would have been told (a) you buy soap in a shop and (b) that I am a troll.
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